1. YWCA NSW FIND YOUR POSSIBLE

2. YWCA NSW Find your possible OUTCOMES FOR OUR SESSION An increased understanding of: implementation successes and challenges; and how to implement evaluation into your organisation

3. YWCA NSW Find your possible INTRODUCING YWCA NSW YWCA NSW: 135 years young! 4 Hubs; 12 service locations; 50+ programs; 150 program staff; 220 total organisation; and Revenue from Government; Corporates; Fundraising & Donations; 2 hotels

4. YWCA NSW Find your possible THE RESULTS BASED ACCOUNTABILITY ™ (RBA) FRAMEWORK  Results Based Accountability™ (RBA) is a measurement tool developed by Mark Friedman, author of ‘Trying Hard is Not Good Enough’  RBA is a disciplined way of thinking and taking action that can be used to improve outcomes for communities, and agencies.  The fundamental RBA™ questions are:  'How Much Did We Do?™',  'How Well Did We Do It?™',and most importantly,  'Is Anyone Better Off?™'" How much did we do? How well did we do it? Is anyone better off? QuantityQuality Effect Effort Number who are better off (#) Proportion who are better off (%)

5. YWCA NSW Find your possible OUR RBA JOURNEY 1. RBA conceptual training. Define program purpose, outcomes and performance measures 2. Design evaluation tools based on refined outcomes and performance measures 3. Obtaining client feedback and building data spreadsheet to store feedback 4. Migrating data from spreadsheets into the scorecard (Pilot Group first) December 2011 – December 2012January 2013 – June 2013 5. Structured analysis of performance and building best practice June 2013 and beyond Phase One: Concept & Design Phase Two: Implementation Phase Three: Embedding

6. YWCA NSW Find your possible A SNAPSHOT OF PROGRAM RESULTS – Y B.R.A.V.E

7. YWCA NSW Find your possible DRILLING DOWN TO AN OUTCOME – MONEY SAVVY

8. YWCA NSW Find your possible EIGHT STEPS TO IMPLEMENTATION Compelling Case Clear Vision Leadership Endorsement Well defined plan Adequate Resources Organisation Capability Sufficient motivation Effective Communication

9. YWCA NSW Find your possible RBA

10. YWCA NSW Find your possible NEXT STEPS Taking RBA to the next level: 1.Communicate our learning 2.Embed in our organisation 3.Share our experience 4.Contribute towards Collective Impact

11. YWCA NSW Find your possible THANK YOU. PLEASE CONTACT US FOR MORE INFORMATION! Roger Kennedy Head of Programs, Impact and Collaboration rogerk@ywcansw.com.au Beth Stockton Consultant, Learning and Development bethstockton@resultsleadership.org.au