1. MANAGING CONFLICT A PROBLEM SOLVING APPROACH TO ICS AREA COMMANDER C L KERR

2. role of the Police role of the NIFRS role of community representatives maintaining normal service delivery compliance with human rights INTRODUCTION

4. Strategy meetings Planning meetings Briefing meetings Event Policy Book PRE-PLANNING

5. event details background information strategic aims/objectives risk assessment OPERATIONAL PLAN

6. organisation planning, deployment & response phase the role of the Bronze Commander the role of the Silver Commander risk management strategy

8. operational management structure communications strategy additional support/logistics operational timeline authorisation

9. Gold Command Silver Commanders Bronze/Crimson Commanders Tactical Support Group POLICE COMMAND SYSTEM

10. NIFRS Gold Command Area Silver Command Room Territorial Bronze Commander Functional Bronze Commander NIFRS COMMAND STRUCTURE

11. existing network of contacts cultural awareness contribution to conflict management community impact assessments COMMUNITY REPRESENTATIVES

12. Information from Police Information from the community Information from Bronze Commander Evaluation prior to deployment TRIANGULATED RISK ASSESSMENT

14. message logs key decisions made reason for decision record of any impact assessment COMMAND/DECISION LOGS

15. Article 2 - Right to Life Article 6 – “act in a way incompatible with a convention right” Article 8 – Respect for family NIFRS statutory obligations HUMAN RIGHTS

16. calls to premises – life risk calls to premises – no life risk calls to secondary fires areas out of bounds – review process TACTICAL OPTIONS

17. practical training/tactical advisors knowledge of Police tactics partnership approach with FBU community engagement CRITICAL SUCCESS FACTORS

18. Whiterock Parade - 2005 Police cordons – NIFRS difficulties Barricades – NIFRS difficulties Escalating violence PRACTICAL APPLICATION

20. Hand to hand fighting commences following a contentious parade Later blast and petrol bombs thrown Automatic gunfire in proximity of crews Widespread firebomb attacks BELFAST – SEPTEMBER 2005

21. Activation of contingency plan Need to sustain response capability Unprecedented levels of activity Plan reviewed and amended OPERATIONAL ACTIVITY

22. 5 days of unrest Protesters changed tactics Media and political interest Supporting our staff CHALLENGES

23. Inquiries Community engagement Inter-agency protocols/training Enhanced Command facilities POST INCIDENT

24. CONCLUSION “A fool learns from experience – a wise man learns from the experience of others.” Bismark