2. WELCOME

3. MINA’S VISION TO BE A LEADING GLOBAL PROVIDER OF WORLD- CLASS EDUCATION, TRAINING, AND CONSULTANCY SERVICES.

4. MINA’S MISSION SHARING THE WISDOM OF LIFELONG LEARNING

5. HISTORY: YEAR OF ESTABLISHMENT: 1992 REGISTRATION: MINISTRY OF HUMAN RESOURCES. T he Ministry of Education Malaysia T he Department of Safety and Health-DOSH, Malaysia. M inistry of Finance Malaysia MALAYSIAN SOCIETY FOR TRAINING AND DEVELOPMENT.

6. COURSES OFFERED AT MINA 1.MANY TRAINING PROGRAMS 2.ENGLISH LANGUAGE PROFICIENCY. 3. Safety and Health Officers Certificate (SHO) 4.MANY CERTIFICATES. 5.DIPLOMAS (MANAGEMENT AND HRM)

7. MANAGEMENT Excellent Management Skills The Essentials of Management For Effective Managing Supervisory Skills Development Programme Productivity Skills for Supervisors Practical Planning Skills For Middle Managers Effective Leadership Skills For All Occupations Developing High Performance Leadership Advanced Leadership Strategies Occupational Safety and Health Management Sound Decision Making And Problem Solving Developing A Positive Working Environment Stress Management Better Time Management Successful Delegation Techniques

8. HUMAN RESOURCE MANAGEMENT Labour laws in Malaysia Domestic inquiry procedures Human resource management Performance appraisals

9. MARKETING, SELLING AND CUSTOMER SERVICE Practical Selling And Modern Marketing Skills Marketing And Selling Techniques For Service Organizations Mastering The Art Of Human-Oriented Selling Telemarketing Skills Customer Service For Total Satisfaction Acquiring Excellent Telephone Skills

10. TRAINING AND PRESENTATION SKILLS Training Of Trainers For Developing Human Resources Making Excellent Presentations Creative Training And Presentation Techniques Public Speaking – A-How-To-Approach

11. FINANCE Finance for non-financial management How to prepare a winning business plan

12. TEAMWORK MOTIVATION AND EMPLOYEES DEVELOPMENT Teamwork Towards Manufacturing Excellence Positive Work Culture For Performance Enhancement Positive Thinking For Better Performance Achieving Excellence Through Total Commitment Getting The Best From Your People Through Empowerment Coaching Skills For Better Results Motivating People Towards Peak Performance Successful Clerical Techniques Self Development For Better Performance Positive Assertiveness Skills

13. COMMUNICATION AND INTERPERSONAL SKILLS Communication For Peak Performance Interpersonal Skills For Performance Enhancement Superior Human Relations Skills Cross Cultural Communication The Art Of Public Speaking Successful Report Writing Skills The Art Of Successful Negotiating English Language Development Programme

14. REENGINEERING, QUALITY AND CHANGE MANAGEMENT Business Process Reengineering – A Practical Approach Change for the Better An introduction to ISO 9000 Total Quality Management Taking The Lead and Managing Change Conflict Management Skills for Supervisors Successful Conflict Management Strategies for Managers Managing Difficult People

15. DETAILS OF SOME SELECTED TRAINING PROGRAMS

16. STRATEGIC INNOVATIVE LEADERSHIP

17. OBJECTIVES: Appreciate the role of innovation for leadership and strategic advantage. Identify the steps in the innovative process. Become prepared to overcome traditional thinking in order to become more innovative. Describe both individual and organizational approaches towards innovative problem solving. Identify several leadership practices that contribute to organizational innovation.

18. TRAINING METHODOLOGY The workshop will be conducted in a highly practical and participative way with group activities, case studies, short lecturette, trainer-led discussions and presentation of innovation videos. Pre-prepared notes will supplement the discussions. The trainees will also be put to a pre and post tests. Additionally the program will include many innovation and creativity games.

19. COURSE CONTENTS INTRODUCTION What is Leadership? Dimensions of leadership effectiveness. Key elements of leadership. Major reasons why leaders fail. INNOVATION What is innovation? Why innovation. Dimensions of innovation. Drivers of innovation. New conditions for innovation.

20. COURSE CONTENTS TOOLS AND TECHNIQUES FOR INNOVATION Brain Storming Idea Generating Questions Different Points Of View Techniques Developing Intuition Mind Mapping Use Checklist Scenario Planning OVERCOMING TRADITIONAL THINKING Systematically collecting fresh ideas. Brainstorming for innovation. Using the Pet-Peeve Technique. Using the Forced-Association techniques. Equipping a kitchen for the mind. Engaging in playful physical activities.

21. COURSE CONTENTS SELF-HELP TECHNIQUES FOR EMHANCING INNOVATION Practicing creativity-enhancing exercises. Staying alert to opportunities. Using multiple senses with seeking solutions. Maintaining an enthusiastic attitude. ORGANIZING FOR INNOVATION Organizing for Innovation. Developing an Internal Marketplace for Innovation. Balancing Creativity and Value Creation. Outsourcing Innovation. Integrating Innovation Within the Organization. Organization and the Innovation Rules.

22. COURSE CONTENTS CULTIVATING INNOVATION Cultivating Innovation: How to Design a Winning Culture. How Culture Affects Innovation. Organizational Levers of an Innovative Culture. The Levers of an Innovative Culture. People and Innovation. Recruiting to Build an Innovative Organization. Leading Innovation. APPLYING THE INNOVATION RULES TO YOUR ORGANIZATION. The Role of Leadership. Leadership Must Define the Innovation Strategy and Link It to the Business Strategy. Innovation Must Be Aligned with the Company Business Strategy, Including Selection of the Innovation Strategy. Leadership Must Define Who Will Benefit from Improved Innovations. Generating Innovation Value. BACK HOME ACTION PLAN

23. CHANGE MANAGEMENT THAT WORKS

24. INTRODUCTION:- Introduction and definitions of change The need for change The dangers in not making changes The benefits of change SELF CHANGE MANAGEMENT What is self change? Before we change the world we need to change philosophy. Strategies and stages in self change. The Spiral model of self change.

25. INTRODUCTION:- Introduction and definitions of change The need for change The dangers in not making changes The benefits of change SELF CHANGE MANAGEMENT What is self change? Before we change the world we need to change philosophy. Strategies and stages in self change. The Spiral model of self change.

26. LEADING ORGANIZATIONAL CHANGE Forces for change. Categories of change. Planned organizational change. A nine step process of organizational change. MANAGING RESISTANCE TO CHANGE Why people resist change. Six methods for dealing with resistance to change. Barriers to empowerment. Managing conflicts.

27. ADVANCED LEADERSHIP STRATEGIES FOR TOP MANAGEMENT

28. COURSE CONTENTS INTRODUCTION Introduction and definitions of Leadership The importance of leadership. Characteristics of effective Leaders Identifying qualities of Good Leaders (exercise) Developing your leadership potential. 21 st Century leadership. LEADERSHIP VISION The power of vision The meaning of vision Understanding and acquiring vision Communication and achieving vision

29. DEVELOPING WORLD-CLASS COMPANIES AND PEOPLE: The features of a world-class organization. Strategies for developing world-class organizations. How to meet and beat the competition. 5 Lessons for leaders in the 21 st Century. How to develop winning followers. INTERPERSONAL AND INFLUENCING SKILLS FOR LEADERS The need and importance of Iner-personal skills for a leader. Key components of interpersonal skills. Handling conflicts. Power and influence tactics.

30. THE LEADER AS A COACH AND MENTOR Coaching and its benefits. The 10 values of successful coaches. Mentoring defined. Overcoming barriers to mentoring. THE LEADER AS AN INNOVATOR What is an innovation? Strategies for thinking out of the box. How to be innovative. Acquiring strategic innovation skills.

31. CONTACT INFORMATION MINA RESOURCES SDN BHD Company No: (250018-X) Address: 117 - 119, Jalan Raja Permaisuri Bainun ( Jalan Kampar ), 30250 Ipoh, Perak Darul Ridzuan, Malaysia. Tel: 605 - 241 5722 Fax: 605 - 253 6943 E-mail: minaglobal@gmail.com Website: www.mina.edu.my or http://www.minainstitute.com.my/minaglobal@gmail.comwww.mina.edu.myhttp://www.minainstitute.com.my/ Location Map