1. August 10, 2010 Workshop #1 SW Region Madison Office

2. Overview of Workshop  Introductions  Project Background  Overview of Integration Review  Status of Coordinating Efforts  STOC Operations Model Assessment  Group Discussion – Priorities and Opportunities  Next Steps

3. Project Background  STOC early in its role as a statewide facility  BHO Reorganization  Traffic Operations Program influences a number of important operations areas  Concurrent activities with near-term and future influences  Need to look at alignment of ITS with operations and policy = Perfect timing to re-orient focus and direction of WisDOT ITS program

4. Project Background

5. Overview of Integration Review  ITS/operations functional and programmatic alignment within WisDOT’s operations program  Organizational perspective of WisDOT ITS:  Functionality, Operations, ITS Maintenance, Technical Capabilities, Partnerships  Focus on:  Relationship of operations and tactical-level activities  Better integration of multiple business processes  Overarching departmental programs and strategies

6. Integration Review Key Tasks *Present Final Plan TASK 7 Strategic Plan TASK 6 Identify Opportunities *Workshop #2 (Peers) TASK 2 Inventory and Environmental Scan of Traffic Ops Program TASK 3 STOC Operations Model Assessment and Review TASK 4 ITS Maintenance Program Review TASK 5 Initial SWOT Analysis *Workshop #1 TASK 1 Project Management/Coordination

7. Key Tasks and Major Deliverables  Interviews with key WisDOT personnel and other partners  Review current processes, programs, and partnerships  Workshops:  1 st – initial review findings, draft documents, goals/direction  2 nd – focus on key opportunities  3 rd – focus on recommendations/content of Strategic Plan  Develop key technical memoranda/deliverables:  STOC Assessment  ITS Maintenance Program Review  SWOT Analysis  Opportunities  Strategic Plan

8. Status of Coordinating Efforts  Annualized Freeway Work Zone Planning Process  NG-ATMS  TOIP Communications Update  2010 Operations Goals  Freight Corridors Development  Strategic Highway Safety Plan

9. Summary of Interviews/Findings  Interviews with Central Office, Regions, STOC, WSP  Reviewed existing plans/operations documents  Purpose  ID what is working well relative to ITS alignment  ID areas for improved coordination  ID opportunities to elevate role of STOC/ITS  ID opportunities to maximize capabilities  Ultimately – how does the ITS program and STOC need to function to meet objectives?

10. Strengths  Operational partnerships – WSP, Counties  Coordination meetings, interface with partners  Information has improved  Quality, consistency, distribution, access  ITS program focused on high density areas  Well planned vision for deployment (TOIP)  Process foundation in Incident Management  Contracts to fill key ops/maintenance roles

11. Challenges  Limited interactions with STOC outside of SE/SW  Role of STOC not well defined for some operational areas  Current systems and processes may not be meeting operational needs  Integrating future programs/capabilities  Demonstrating benefits of ITS/Operations  Limited performance reporting to date  Incremental system implementation

12. Opportunities – Initial Thoughts  Improve process integration  Define role/concepts for STOC and ITS  ETO cited as good example…need for other areas  Regional vs. Statewide/STOC responsibilities  Report on operational performance and impact  Meaningful operations measures  Tell the story…demonstrate value for the investment  Better utilize capabilities and outputs of key systems  Data can be better used/shared  Data can inform programmatic/policy decisions

13. STOC Operations Model Assessment  STOC is key in the design, implementation and future of the ITS program  Developing into its statewide role  Internal and external relationships  Includes current, near-term, and future operations roles  Focuses on alignment with key operational areas: Existing OperationsFuture Operations Incident/Emergency MgmtFreight Work ZonesRoad Weather Mgmt Traffic MgmtIntelliDrive SafetyOthers… Event Management Traveler Information

14. SUPPORT FOR ASSESSMENT Documents and Plans Roles and Responsibilities Interactions with Partners Operational Processes Existing Systems Agreements Policies and Guidelines Incident Management Emergency Management Work Zone Management Traffic Management (Freeways) Traveler Information (511) Current Staff Current Partners BASELINE Current Functions NEAR TERM Expanded Functions FUTURE New Functions Incident Management Emergency Management Work Zone Management Geographic Expansion of Traffic Management Traveler Information (511) ITS Implementation Traffic Signal Operations Additional Partners Performance Monitoring Winter Operations Management RWIS Data Collection Freight Operations Mobile ATIS Functionality New ITS Devices Performance Management SUPPORT FOR ASSESSMENT Documents and Plans Roles and Responsibilities Interactions with Partners Operational Processes Existing Systems Agreements Policies and Guidelines CHECKPOINT – ASSESSMENT CRITERIA Functional : systems, equipment, physical space Resources : staff, skills, partners, funds Readiness : operations and maintenance, sustainability, leverage opportunities, alignment with other processes, funding availability

18. STOC Operations Model Assessment  Definition of goals, functions, and responsibilities for STOC and Operations program  Develop stronger relationships with regions for support  Continue to strengthen statewide functions  Education on STOC operations and capabilities  Expand awareness of data/TransPortal capabilities  Measures for operational performance and effectiveness  Similar to Compass strategy  Align with other established goals (WZ, safety)

19. Performance Reporting Examples Washington State DOT “The Gray Notebook” Summary of Measures, and detailed quarterly report

20. http://dashboard.virginiadot.org/default.aspx

21. Georgia NaviGAtor

22. ITS Maintenance Program Review  WisDOT’s Program heavily relies on its ability to maintain infrastructure to support operations  Review of maintenance considerations:  Resources to support maintenance needs  Strategic implementation  Funding apportionment  Lifecycle/replacement planning  Contracting mechanisms  Maintenance resources needs to align with TOIP needs and implementation

23. ITS Maintenance Program Review  Need for ITS maintenance champions statewide  Efficient use of contracting mechanisms  Funding challenges  Equipment reliability  Operational/device compatibility over time  Maintenance Tracking  Processes and reports to ID critical maintenance issues  Better plan for needed resources (use TOIP and densities as guide)

24. Group Discussion  Operations and Policy Intersections  Strategic Priorities for ITS/STOC Operations Program  Operational priorities/measures  Future influences  ATMS  Freight corridors  Road weather management  TOIP  TransPortal expansion  Performance measurement

25. Work Zone Operations/Policy Intersections POLICY OPERATIONS Tracking WZ details (LCS) Identifying conflicting events Real-time monitoring Day-to-day impacts Alerts/notifications Thresholds for WZ monitoring Inform/refine ITS req’s in TMP Guidance on specific monitoring applications Measure effectiveness of specific strategies Assess impact of WZ Policy SOP development Outreach Integrated processes Baseline perf measures

26. Next Steps  Develop SWOT Analysis  Develop Opportunities  Performance Monitoring  Next Workshop – Opportunities (late Sept timeframe)  Post presentation to TOPS site

27. Project Contacts John Corbin, P.E., WiSDOT PM John.corbin@dot.state.wi.us Lisa Burgess – Consultant PM Lisa.burgess@kimley-horn.com