1. College Update Fall 2009 Jack Kurtz

2. Banner Update Handling record enrollment with no issues Went live with non-credit and Web self service Went live with document imaging in registration Workflow Course/section cancelation notification Name change notification Withdrawn student notification Purchase order complete notification Many reports now available Starting on data warehouse and executive reporting Planning for Banner Release 8 upgrade

3. Administrative Computing & Networking Technology refresh - 125 new replacement PCs & 18 replacement laptops for offices Virtual server environment - over 40 applications running including many “production” applications – saves energy, reduces costs & provides fault tolerance Voice & data convergence - completing upgrade of phones to VOIP, next step is integrated communications Upgrading network backbone to 10G Ethernet to support increased traffic, video & thin clients IT disaster preparedness & recovery plan developed and under review

4. Live Meeting & Office Communicator (IM)

5. Classroom Technology Maintaining our technology refresh plan: 352 new lab replacement PCs & 180 PCs upgraded 180 new PCs in the Health and Sciences building Now have about 1850 PCs in labs New open labs in Health and Sciences and H buildings – total of 161 open access PCs for students New sound systems in the cafeteria and Timken building & 12 additional classrooms Migrated all production applications to virtual server environment with redundant hardware Active Directory, file & print servers, backup, antivirus Retired 4 old servers

6. Classroom Technology Integrate video into your ANGEL classes with the Ensemble Video content management software & streaming media server Use the form on mystarkstate to request an account Will be investigating virtual application technology – application runs on server & PC is a thin client Evaluating Kindle eBook reader Initiating a student laptop loan program Students can checkout laptops for 2 hours Managed through the Helpdesk

7. Growth Continues 78% Increase in service requests 2007 to 2008 Technical Assistance for video creation Laptop, clicker, & A/V equipment loan Help Aids & videos available for Checkout Equipment HITS Channel Helpdesk Instant Tutorial Shorts

8. mystarkstate Help Tab

9. HITS Channel

10. Technology Training Banner Self-Service Training for Faculty this week For new faculty members & others not familiar with Banner Covers accessing student information, searching class schedule and course catalog as well as class information, entering grades, & office hours Microsoft Office training PowerPoint Basics & Excel Basics scheduled for Aug 19. More MS Office training dates will be posted soon New MS Office offerings—Excel 401, Access 401 & Microsoft Live Meeting Complete list of training on mystarkstate/Employee Tab