1. FY’09 - Partner Forum Cos Santullo SVP, Worldwide Sales & Services 7/5/2016

2. WW Sales and Services INTERNAL USE ONLY © Copyright 7/5/2016 BMC Software, Inc. Cos Santullo Senior Vice President Worldwide Sales and Services Don Caramanico Vice President Accounts / Customers Craig Harper Vice President Products Dave Lavanty Vice President Global Services John McMahon Vice President Service Automation Sean McDermott VP of BSM Strategy and Execution

3. “The Perfect Equation” Emerging Growth and Emerging Markets Enterprise INVESTMENT CUSTOMER Business Relationship Business Impact Named Territory Accounts Mass Market Majority of BSM Sales Heavily Transaction Based

4. “The Perfect Equation” BMC Identify Business Unit ≈ 300 ≈1 50 ≈ 100

5. SI’s Partners BMC Global Services “The Perfect Equation” Consulting services Project management Professional services Systems integration Solution design and delivery Educational services Platinum accounts Value engineering Services

6. “The Perfect Equation” SIs Partners BMC Global Services INVESTMENT CUSTOMER Business Relationship Business Impact Named Territory Accounts Customer ViewProducts ViewServices View ++

7. Our Process Moving Forward › Assessment, Enablement, and Accountability › Proactive Communication to Client Organization › Products / Skills Enablement › Deeper Integration Global Services