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Advertising Campaign Evaluation
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Definition Advertising: The Image of Marketing Advertising
Any paid form of nonpersonal presentation and promotion of ideas, goods, or services by an identified sponsor.
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Advertising Business firms, not-for-profit firms, social agencies, and professionals such as doctors and lawyers all advertise.
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Major Advertising Decisions
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Types of Advertising Product advertising: Focuses on a specific good or service Institutional advertising: Promotes the activities, personality, or point of view of an organization or company Public service announcements (PSA) Advocacy advertising
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Types of Advertising Retail and local advertising: Encourages customers to shop at a specific store or use a local service Ad copy discusses store hours, locations, sales, and featured products Do-it-yourself advertising “Generation C” phenomenon: consumer-generated ad content on the Web
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Advertising campaign Advertising campaign: A coordinated, comprehensive plan that carries out promotion objectives and results in a series of ads placed in media over a period of time Limited-service agency Full-service agency Account management Creative services Research and marketing services Media planning
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Steps in Developing an Advertising Campaign
Step 1: Identify the target audiences Step 2: Establish message and budget objectives Step 3: Create the ads Creative strategy: The process that turns a concept into an advertisement Advertising appeal: The central idea of the ad
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Types of Advertising Appeals
Reasons why—the unique selling proposition (USP) Comparative advertising Demonstration Testimonial Slice of life Lifestyle Fear appeals Sex appeals Humorous appeals Slogans, jingles, and music
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Steps in Developing an Advertising Campaign
Step 4: Pretest what the ads will say Pretesting: Research method that seeks to minimize mistakes by getting consumer reactions to ad messages before they appear in the media
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Steps in Developing an Advertising Campaign
Step 5: Choose the media type(s) and media schedule Media planning: The process of developing media objectives, strategies, and tactics Aperture: The best place and time to reach the target market
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Where To Say It: Traditional Media
Television Radio Newspapers Magazines Directories
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Where To Say It: Internet Advertising
Banners Buttons Pop-up ads Search engine and directory listings Spamming Permission marketing
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Where To Say It: Indirect Forms of Advertising
Directories Out-of-home media Place-based media Branded entertainment Advergaming
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Media Scheduling: When To Say It
Media schedule: Specifies exact media to use and when to use it Advertising exposure: Defines degree to which the target market will see an ad message in specific vehicles Impressions: Measures number of people exposed to a message in one or more vehicles
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Media Scheduling: When To Say It
Reach: Measures percentage of target market exposed to media vehicle Frequency: Measures average number of times a person in the target group will be exposed to the message Gross rating points (GRPs) Reach multiplied by frequency Cost per thousand (CPM): The cost to deliver a message to 1,000 people
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Media Scheduling: How Often To Say It
Typical advertising patterns: Continuous schedule: Steady stream of advertising throughout year Pulsing schedule: Varies the amount of advertising based on when the product is likely to be demanded Fighting schedule: Advertising in short, intense bursts, alternated with periods in which no advertising is done
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Steps in Developing an Advertising Campaign
Step 6: Evaluate the advertising Post testing: Research on consumers’ responses to advertising they have seen or heard Unaided recall Aided recall Attitudinal measures
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Evaluating Advertising Effectiveness
Communication Effect Research Consumer feedback method Portfolio tests Laboratory tests Sales-Effect Research
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Sales Promotion Deliver short-term sales results
Sales Promotions: Programs designed to build interest in or encourage purchase of a product during a specified period of time Deliver short-term sales results Can target end consumers, channel partners, and/or employees
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Sales Promotion Directed Toward the Trade
Allowances, discounts, and deals Merchandising allowances Case allowances Co-op advertising Increasing industry visibility Trade shows Promotional products Point-of-purchase (POP) Incentive programs
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Sales Promotion Directed Toward Consumers
Price-based consumer sales promotion Coupons Price deals, refunds, and rebates Frequency (loyalty/continuity) programs Special/bonus packs
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Public Relations Public relations: Communication function that seeks to build good relationships with an organization’s publics Publics include consumers, stockholders, legislators, and other firm stakeholders Basic rule of good PR, “Do something good, then talk about it”
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Public Relations Proactive PR activities stem from a firm’s marketing objectives Publicity Unpaid communication about an organization that gets media exposure PR is critical when a firm’s image is at risk due to negative publicity PR staff is responsible for preparing a crisis management plan
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Objectives of Public Relations
Typical objectives include: Introducing new products to manufacturers Introducing new products to consumers Influencing government legislation Enhancing the image of a firm Enhancing image of a city, region, or country Calling attention to a firm’s involvement with the community
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Planning a PR Campaign Multistep process includes: Situation analysis
A statement of objectives Specification of publics, communicated messages, and specific program elements Timetable and budget Discussion of program evaluation plan
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Public Relations Activities
Press releases (various forms) Internal PR Investor relations Lobbying Speech writing Corporate identity Media relations Sponsorships Special events Advice and counsel
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THANK u…. Justin S Justin S. Thank you……
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