1. Videoconferencing at CQUniversity Presentation to QRNO Workshop Dave Patterson Julianne Weekers 1

2. Our History 2 Campuses across Central Queensland 1992 1 st VC units purchased 1996 1 st 2 integrated teaching rooms 1999 purchased 1 st Multi Conf Bridge 2004 upgrade to IP conferencing Radvision –MCU, GateKeeper, Gateway –iView Scheduling software

3. Our History 3 2004 Change to IP brought –Increased reliability –Demand increases 2007 upgrade, Radvision 2010 upgrade, Radvison VC Recording platform introduced 2013 upgrade –full change to Cisco product base

4. Current Cisco Infrastructure 4

5. MCUs 5

6. Cisco MSE 8000 MCU 6 2 Cisco 8000 MSE MCU Chassis –Scheduled 1 x 80 SD port 8510 blade –Self-Serve 2 x 80 SD port 8510 blades TMS Managed Located in separate DC’s VMRs

7. TCS Recording Cluster 7

8. 8 4 Cisco TCS Cluster Recording of Conferences 5 Conf each TMS Managed Located in separate DC’s

9. VCS Control Cluster 9

10. Video Communications Server Control VCS 10 Call and session control Registration Bandwidth control Dial Plan H323 -> SIP transcoding 2 VCS Cluster

11. VCS Expressway 11

12. VCS-Expressway 12 Provides Secure Firewall traversal Connectivity to external parties External Jabber connectivity VCS E

13. TMS (Virtual on VM Farm) 13

14. Telepresence Management Suite 14 Conference Scheduling Conference Management Jabber (MOVI) registration –600 Licences –1338 Registrations Endpoint provisioning, software Maintenance Reporting

15. CQUni Endpoint Fleet (Hardware) 15

16. CQU Endpoint Fleet 16 113 units at present –EX series for Execs –C Series integrated systems –SX Series 10, 20, 80 –MXP Legacy in integrated rooms –Even some 2500 series for monitoring

17. Some System Statistics 17 2002 avg. weekly VC hours 94hrs 2004 up to 124hrs/week 2007 up to 148hrs/week 2010 up to 150hrs/week ( capped due staffing ) 2014 up to 160hrs/week Recorded teaching followed same trend til 2013 when Echo 360 launched

18. Growth of Total VC Teaching Hours 18

19. Self Serve Conference Growth 19 Statistics have only been gathered since 2012 during trial Push to get admin/school meetings all self managed Usage rates up to 450hrs/week in Sept 2013 Self Serve MCU hits port capacity about twice a month (Conductor upgrade)

20. Growth of Self Serve since mid 2012 20

21. The Future Upgrade of Self Serve MCU –Requires TP Conductor Re-purpose TCS to become Corporate Recording With CUCM upgrade move to real Jabber Look at Integrated Classroom Model (Webex) Current upgrades to Integrated rooms (EIF) 21