1. Purtilo & Doherty (2011) Chapter 2 The Ethical Goal of a Caring Professional: The Caring Response Slides by W. Rose, C. Polek, P. Butler, H. Brock. College of Health Sciences and College of Arts and Sciences University of Delaware

2. College of Health Sciences Chapter 2 I.Introduction II.The Patient as Focus of a Caring Response III.Three Characteristics of a Caring Response IV.Burdens and Benefits of a Caring Response

3. College of Health Sciences I.Introduction “Goal of professional ethics is to arrive at a caring response” Do you agree? Alternate goals? “Care is essential to the mastery of your professional identity.” Care separates the mere science of medicine from its essential quality Case: Pat Jackson and Mr. Sanchez

4. College of Health Sciences II.Patient as focus of a Caring Response A.Care providers face conflicting claims 1.‘A claim is a request that arises from the expectations people have due to one’s professional role’ 2.There are other claims 3.Ask if each claim is from the patient, the employer, or yourself B.Patient- (or client-) centered care 1.Focus on the well-being of the whole person 2.Patient –centered care is highly individualized 3.Effective communication is essential for patient centered care and to achieve a caring response

5. College of Health Sciences III.Three Characteristics of a Caring Response A.Navigation Between Friendly and Professional Conduct 1.Sensitivity, politeness, attentiveness… are aspects of caring response 2.Professional caring response is different than friendship 3.Focus your interactions on health related matters that you are competent to address through your extensive professional training 4.Only request information you need in order to provide the best care possible 5.Cases: When Healers Get Too FriendlyWhen Healers Get Too Friendly

6. College of Health Sciences III.Three Characteristics of a Caring Response, cont. B.Care expressed through technical competence C.Care as professional responsibility 1.Due care is what is reasonably expected of you in your professional role 2.Professional responsibility = accountability + responsive ness 3.Accountability: responsibility for one’s actions 4.Responsiveness 5.Engagement with the patient to gain deep awarenessand understanding 6.Adapting one’s conduct to honor that understanding

7. College of Health Sciences IV.Burdens and Benefits of a Caring Response A.The Burden of Care B.Benefits for the caregiver