1. eBooks 411 Rochester Public Library (MN) Presented by Kimberly Edson & Brian Lind

2. eBook digital evolution: 2000 - current NetLibrary books available via the computer 2002 – 2007 Rocket eBook / GemStar; titles tied to device, device circulated 2005 – OverDrive Adobe titles available to download to compatible device 2006 – OverDrive MobiPocket titles available to download to compatible device 2009 – OverDrive ePub industry standard established 2010 – more compatible devices; Net Library allows ePub downloads 2011 – tipping point. 200% growth in usage

3. Mission and Vision Strategic Plan Needs Assessment

4. $ Budgeting $ $Adding the service $Collection development $Maintaining the service

5. Identify Key Staff: Clarify Roles Manager / Project Coordinator Collection selectors Technical Services for bibliographic Technical support staff Public Training Public Relations

6. Collection Development

7. Overdrive ePub Usage

8. Recent NetLibrary Usage

9. Relationship of eMedia Library to other “virtual branches”

10. Access Points

11. Evaluation - Overdrive Statistical reports Collection use evaluation

12. Evaluation - NetLibrary More general statistics –Popular Subjects, Titles, Top Usage Less collection flexibility until recently –Choose own titles (not “collections”)

13. Identify and address barriers Barrier: difficult for some users Solution: patron training

14. Downloadable Help Page Visible on multiple web pages Device compatibility chart Printable how-to documents Links to vendor help pages / YouTube videos

15. Barrier: computer internet access compatible device. Solutions: Mobile apps Does not work in public computing environment.

16. Barriers: multiple devices multiple platforms staff knowledge Training: staff access to tools staff training and accountablity develop step-by-step guides for common questions

17. For more information, email us at: kedson@rochester.lib.mn.us blind@rochester.lib.mn.us