1. Community Networks Meeting your community’s health and social care needs FEEDBACK FROM ENGAGEMENT EVENTS

2. Community Networks - Ashford

3. Tasks Each group was asked to: o Review the ‘picture of your population’. What did this tell them? Are there any gaps? Discuss which order the priorities should be in for their area. Agree/debate the order of priorities as a group. Consider: are there services that every area needs? Any gaps? Any services not required in their area? Any services that they would expand?

5. Ashford North Top 3 Needs Higher number of people with heart and circulation problems Higher number of people with respiratory problems Higher number of children under-14 years than the national profile

6. Ashford North Table 1

7. Priorities Mental HealthContinuity of CareThe Patient JourneyMusculoskeletal ServicesCare in the HomeUnscheduled (Emergency) CareCancerHospital Outpatient ServicesLong Term Conditions

8. Ashford North Network Top Priority Mental health Crisis Team & Continuity of Care Access to services

9. Ashford North Network 2 nd Priority Continuity of care Avoid repetition, care plan Person at the centre, involved in decision Increase efficiency -as few individuals as possible involved in care Build relationships

10. Ashford North Network 3 rd Priority The patient journey Navigating, signposting, transition – steer people away from the system - Use other services in the community Single point of contact

11. Post-it! Messages Social Issues – debt, homelessness etc Good health – psychological/physical/spiri tual/emotional Health promotionDiabetes ObesityAccessible Pathways Joined up services between mental and physical health Issues – rural transport Right information at the right time Financial assistance alongside health – advocacy Crisis care Navigation of the system needs to be better No jargon

13. Ashford North Table 2

14. Priorities Mental HealthOlder People’s ServicesChildren’s ServicesCare in the HomeMusculoskeletal ServicesLearning DisabilitiesRespiratory Services

15. Ashford North Network Top Priority Mental health No teenage counselling. Poor current CAMH service No local beds, long waiting lists Access to post-natal services Continuity of care/fragmentation of service

16. Ashford North Network 2 nd Priority Older people’s services Fragmented service, poor response Community beds a problem – people taken into hospital Early warning signs for OP, information sharing

17. Ashford North Network 3 rd Priority Children’s services Has an effect on other priorities – need education & prevention Obesity – investment into schools – cooking skills

18. Post-it! Messages Adult obesity/Mental Illness/65+ Primary Care – Specialist clinics in GP surgeries Cardiology self help group Self management/education for patients to manage illnesses in conjunction with GPs Boost access to COPD rehab classes in the community Care in the home/End of Life care – where to go to, who to ask? Secret Alcoholism 5-11 children need more help quickly (within a week) when family loss happens

20. Next Steps This is a three year programme of work 18 th September meeting to review findings Locally driven – Stakeholder Forums – Based around individual networks Dedicated page on website – http://www.ashfordccg.nhs.uk/pictureofhealth http://www.ashfordccg.nhs.uk/pictureofhealth

21. Thank you