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Reframing Organizations, 3 rd ed.
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Chapter 5 Organizing Groups and Teams
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Tasks and linkages in small groups Teamwork and interdependence Determinants of successful teamwork Team structure and top performance Saturn: the story behind the story
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Tasks and Linkages in Small Groups Structural options Situational variables influencing structure What are we trying to accomplish? What needs to be done? Who should do what? How should we make decisions? Who is in charge? How do we coordinate efforts?
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Tasks and Linkages in Small Groups (II) Situational variables, cont. What do individuals care about most? What are special skill and talents? What is the relationship? How will we determine success?
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Tasks and Linkages in Small Groups (III) Basic structural configurations One boss Dual authority Simple hierarchy Circle All channel
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Tasks and Linkages in Small Groups (III) Basic structural configurations One boss Dual authority Simple hierarchy Circle All channel
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Tasks and Linkages in Small Groups (III) Basic structural configurations One boss Dual authority Simple hierarchy Circle All channel
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Tasks and Linkages in Small Groups (III) Basic structural configurations One boss Dual authority Simple hierarchy Circle All channel
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Tasks and Linkages in Small Groups (III) Basic structural configurations One boss Dual authority Simple hierarchy Circle All channel
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Teamwork and Interdependence Baseball Football Basketball
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Determinants of Successful Teamwork Determining an appropriate structural design Nature and degree of task interaction Geographic distribution of members Where is autonomy needed, given the team’s goals and objectives? Should structure be conglomerate, mechanistic, or organic? Tasks of management: Fill out line-up card Prepare game plan Influence flow
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Team Structure and Top Performance Six distinguishing characteristics of high- performing teams Purpose shaped in light of demand or opportunity Specific, measurable goals Manageable size Right mix of expertise Common commitment Collectively accountable
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Saturn: The Story Behind the Story Quality, consumer satisfaction, customer loyalty Employees granted authority Assembly done by teams—wisdom of teams Group accountability
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Conclusion Every group evolves a structure—but not always one that fits the task and circumstances. Hierarchy, top-down structures tend to work for simple, stable tasks. When the task or environment is more complex, the structure needs to adapt. Sports images provide a metaphor for structural options. Vary the structure in response to change. Few groups have flawless members; the right structure can make optimal use of available resources.
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