1. Online | classroom| Corporate Training | certifications | placements| support http://www.magnifictraining.com/ Contact: USA : +1-6786933994,+1-6786933475 India : +91-9052666558,+91-9052666559, 040-69990056 E-mail : info@magnifictraining.cominfo@magnifictraining.com Visit : www.magnifictraining.com Sap CRM Online Training

2. ERP Planning the resources in an organization is called ERP ERP stands for Enterprise Resource Planning which is used to integrate one or more departments in an organization and it is also used to minimize paper work in the organizations. Planning the resources in an organization is called ERP ERP stands for Enterprise Resource Planning which is used to integrate one or more departments in an organization and it is also used to minimize paper work in the organizations.

3. Examples for ERP’s – Oracle Apps – BAAN – Siebel – People Soft – SAP – Oracle Apps – BAAN – Siebel – People Soft – SAP

4. Why sap? Rich set of modules Data integrity Data sharing between modules is easy Easy administration Only one database It supports all available databases and OS Upgrade from time to time 24x7x365 global support User friendly Rich set of modules Data integrity Data sharing between modules is easy Easy administration Only one database It supports all available databases and OS Upgrade from time to time 24x7x365 global support User friendly

5. Secured and reliable Supports interface to other sap/non sap systems Sap supports Multilanguage available using Unicode Easy add-ons to add functionality to existing system Common programming language which supports oops and ABAP. SAP supports JAVA Secured and reliable Supports interface to other sap/non sap systems Sap supports Multilanguage available using Unicode Easy add-ons to add functionality to existing system Common programming language which supports oops and ABAP. SAP supports JAVA

6. 6 SAP AG SAP AG is a German software corporation that provides enterprise software applications and support to businesses of all sizes globally. Headquartered in Waldorf, Germany, with regional offices around the world. SAP is the largest enterprise software company in the world (as of 2009). It is also the largest software company in Europe and the fourth largest globally. The company's best known products are its SAP Enterprise Resource Planning (SAP ERP) and SAP Business Objects software. SAP AG is a German software corporation that provides enterprise software applications and support to businesses of all sizes globally. Headquartered in Waldorf, Germany, with regional offices around the world. SAP is the largest enterprise software company in the world (as of 2009). It is also the largest software company in Europe and the fourth largest globally. The company's best known products are its SAP Enterprise Resource Planning (SAP ERP) and SAP Business Objects software.

7. Evaluation of SAP SAP was founded in June 1972 as System Analysis and Program development by five former IBM engineers, later it named as Systems, Applications and Products in Data Processing

8. In 1973, the SAP R/1 solution was launched Six years later, in 1979, SAP launched SAP R/2 In 1981, SAP brought a completely re- designed solution to market. However, SAP didn't significantly improve until the period between 1985 and 1990. The most major improvements came not from the founders or employees, but from a partnership with an educational institution, "Chico State". In 1973, the SAP R/1 solution was launched Six years later, in 1979, SAP launched SAP R/2 In 1981, SAP brought a completely re- designed solution to market. However, SAP didn't significantly improve until the period between 1985 and 1990. The most major improvements came not from the founders or employees, but from a partnership with an educational institution, "Chico State".

9. Chico State remained SAP's only educational partner for the first few years, vastly improving and extending modules within R/2, which led to the development of R/3 with a few new modules. SAP and Chico State developed and released several versions of R/3 in 1992 through 1995.

10. WHAT IS R/3 3 TIER LAND SCAPE SYSTEM DATABASE LAYER APPLICATION LAYER PRESENTATION LAYER 3 TIER LAND SCAPE SYSTEM DATABASE LAYER APPLICATION LAYER PRESENTATION LAYER

11. Sap releases SAP R/3 Release 3.1I SAP R/3 Release 4.0B Release Date June 1998 SAP R/3 Release 4.5B Release Date March 1999 SAP R/3 Release 4.6A Release Date 1999 SAP R/3 Release 4.6B Release Date Dec 1999 SAP R/3 Release 4.6C Release Date April 2001 SAP R/3 Enterprise Release 4.70 Release Date March- Dec 2003 SAP R/3 Enterprise Edition 4.7 SAP Enterprise Central Component 5.0 SAP Enterprise Central Component 6.0 SAP R/3 ENTERPRISE PORTAL 7.0 SAP R/3 Release 3.1I SAP R/3 Release 4.0B Release Date June 1998 SAP R/3 Release 4.5B Release Date March 1999 SAP R/3 Release 4.6A Release Date 1999 SAP R/3 Release 4.6B Release Date Dec 1999 SAP R/3 Release 4.6C Release Date April 2001 SAP R/3 Enterprise Release 4.70 Release Date March- Dec 2003 SAP R/3 Enterprise Edition 4.7 SAP Enterprise Central Component 5.0 SAP Enterprise Central Component 6.0 SAP R/3 ENTERPRISE PORTAL 7.0

12. ECC 5.0 ECC 6.0 ECC 6.0 with EHP-5 ECC 5.0 ECC 6.0 ECC 6.0 with EHP-5

13. SAP MODULES Sap is a set of integrated modules Namely sales, finance, planning and management, material, production, quality etc., Sap is available as an integrated pack Sap is a set of integrated modules Namely sales, finance, planning and management, material, production, quality etc., Sap is available as an integrated pack

14. Technical Functional Technical Functional

15. Technical consultant ABAP BASIS ABAP BASIS

16. FUNCTIONAL CONSULTANT SALES CRM FICO HR ETC., SALES CRM FICO HR ETC.,

17. BASIS BUSINESS APPLICATION SOFTWARE FOR INTEGRATED SOLUTIONS

18. BASIS CONSULTANT JOB INSTALLATION POST INSTALLATION MOVING PRODUCTS FROM ONE SERVER TO ANOTHER MIGRATION UPGRADATION FIXING THE ERRORS MONITORING SAP SUPPORT INSTALLATION POST INSTALLATION MOVING PRODUCTS FROM ONE SERVER TO ANOTHER MIGRATION UPGRADATION FIXING THE ERRORS MONITORING SAP SUPPORT

19. Hardware Sizing To analyse the business requirements of an organization level depending upon the users data will allocate the hardware resources. We can give over business time, standby time, legacy data, o/s and DB version, data archiving. Steps for Hardware sizing: 1.Contact SAP 2.Get OSSID (Online SAP Service ID) 3.Login to www.service.sap.com/qsizing (It is sap official site)www.service.sap.com/qsizing 4.Go to Quick Sizer Tool 5.Enter project name/Customer Number 6.Create Project 7.No. of Users (Low/Medium/High Activities) 8.Amt. of legacy data. 9.No. of modules. 10.I) user based ii) object based. 11.Select operating system of SAP 12.Select database and its version. 13.Select the peak load time. 14.High availability. 15.Data Security[Mirroring/Raid/Clustering ….etc.,] 16.Save the details. 17.Calculate the Results. To analyse the business requirements of an organization level depending upon the users data will allocate the hardware resources. We can give over business time, standby time, legacy data, o/s and DB version, data archiving. Steps for Hardware sizing: 1.Contact SAP 2.Get OSSID (Online SAP Service ID) 3.Login to www.service.sap.com/qsizing (It is sap official site)www.service.sap.com/qsizing 4.Go to Quick Sizer Tool 5.Enter project name/Customer Number 6.Create Project 7.No. of Users (Low/Medium/High Activities) 8.Amt. of legacy data. 9.No. of modules. 10.I) user based ii) object based. 11.Select operating system of SAP 12.Select database and its version. 13.Select the peak load time. 14.High availability. 15.Data Security[Mirroring/Raid/Clustering ….etc.,] 16.Save the details. 17.Calculate the Results.

20. 20 Output of Hardware Sizing Disk size. Memory requirement in MB CPU requirement in SAPS [System Application Benchmarks for Performance standards] SAPS are calculated based on the usage of processors. Analysis says that each 1500 saps we require one CPU. Disk size. Memory requirement in MB CPU requirement in SAPS [System Application Benchmarks for Performance standards] SAPS are calculated based on the usage of processors. Analysis says that each 1500 saps we require one CPU.

21. 21 Installation

22. 22 Pre-Requisites: 1.Proper hardware is received according to H/W Sizing. 2.Verify SAP Software. 3.Installation document from SAP  www.service.sap.comwww.service.sap.com 4.Read the document and highlight the steps involved inst. guides. 5.Internet connection to resolve the runtime issues. 6.Install o/s and patches 7.Get a static IP address from N/W team 8.Assign the IP address 9.Specify an IP address and Host name entry in \etc\hosts 10.Dump the s/w into server 11.Setup Virtual Memory VM=3*RAM+500 12.Install current version of JAVA because SAP Installation too requires JAVA Runtime Environment [JRE] 13.Set the environment variable JAVA_HOME & Path 14.Install Oracle and Patches. 1.Proper hardware is received according to H/W Sizing. 2.Verify SAP Software. 3.Installation document from SAP  www.service.sap.comwww.service.sap.com 4.Read the document and highlight the steps involved inst. guides. 5.Internet connection to resolve the runtime issues. 6.Install o/s and patches 7.Get a static IP address from N/W team 8.Assign the IP address 9.Specify an IP address and Host name entry in \etc\hosts 10.Dump the s/w into server 11.Setup Virtual Memory VM=3*RAM+500 12.Install current version of JAVA because SAP Installation too requires JAVA Runtime Environment [JRE] 13.Set the environment variable JAVA_HOME & Path 14.Install Oracle and Patches.

23. 23 There are 2 installation tools: R/3 setup =4.7 EE SAP Installation consists of 3 Types: 1. Central Instance Installation 2. Database Instance Installation 3. Dialog Instance Installation:

24. 24 SAP Architecture Process Flow (LOGON) 1. User requests 2. Dispatcher handles the request 3. Keeps in queue and assign WP based on FIFO 4. The work process gets the username, password, client, logon language and the task handler interprets and hand over the task to the database process. 5. The DB process checks the credentials of the user and provides the necessary authorizations to the process. 6. The entire information is copied into the user context which is referred as ROLL OUT. (The information is copied into Roll Area which is subsequently available for all the requests made by the user) Process Flow (LOGON) 1. User requests 2. Dispatcher handles the request 3. Keeps in queue and assign WP based on FIFO 4. The work process gets the username, password, client, logon language and the task handler interprets and hand over the task to the database process. 5. The DB process checks the credentials of the user and provides the necessary authorizations to the process. 6. The entire information is copied into the user context which is referred as ROLL OUT. (The information is copied into Roll Area which is subsequently available for all the requests made by the user) It Consists 3 Layers. 1. Presentation Layer 2. Application Layer 3. Database Layer. It Consists 3 Layers. 1. Presentation Layer 2. Application Layer 3. Database Layer.

25. 25 Instances is of various types 1. Database Instance. 2. Central Instance. 3. Dialogue Instance. 1. Database Instance: This is the Instance where database is installed. 2. Central Instance: This is the Instance where Application Server/ Tier/ Layer are installed. There will be only one instance in the entire system. 3. Dialogue Instance: These are the instances which are used to handle the load on the central instances. We can install as many instances as possible assuming that each instance can serve up to 200 - 500 users depending upon the type of the users. Installation Logs: Sapinst.log- Specifies the installation success / failure Sapinst_dev.log- also provides similar log in case of installation is aborted 1. Database Instance. 2. Central Instance. 3. Dialogue Instance. 1. Database Instance: This is the Instance where database is installed. 2. Central Instance: This is the Instance where Application Server/ Tier/ Layer are installed. There will be only one instance in the entire system. 3. Dialogue Instance: These are the instances which are used to handle the load on the central instances. We can install as many instances as possible assuming that each instance can serve up to 200 - 500 users depending upon the type of the users. Installation Logs: Sapinst.log- Specifies the installation success / failure Sapinst_dev.log- also provides similar log in case of installation is aborted

26. 26 Types of Work Processes Even though the processes are unique at OS level SAP differentiated between the work processes based on the nature of work. The process are determined by the instance name DVEBMGS For Dialogue instances the work process will be denoted as D01, D02.... D- Dialogue V- Update E- Enqueue B- Back ground M- Message G- Gateway S- Spool DVEBMGS is only available in the Central instance. D01 to DN-1 for Dialogue instances. Even though the processes are unique at OS level SAP differentiated between the work processes based on the nature of work. The process are determined by the instance name DVEBMGS For Dialogue instances the work process will be denoted as D01, D02.... D- Dialogue V- Update E- Enqueue B- Back ground M- Message G- Gateway S- Spool DVEBMGS is only available in the Central instance. D01 to DN-1 for Dialogue instances.

27. 27 Central InstanceDVEBMGS - 2112111 It hosts all the process and their will be only one central instance in the entire system. 1. DIALOGUE 'D' It is only the process which communicates interactively with the users. There should be atleast 2 Dialogue work process per instance. Dialogue work process initiates Update, Background and Spool. 2. UPDATE 'V' It is used to update the transactions in the database. It is initiated by Dialogue process. There should be atleast 1 Update in the entire system. It is also recommended to have an update process for every 5 Dialogue. 3. ENQUEUE 'E' It is used to provide locks for the records that are going to be updated. It ensures consistency for updates. There will be only 1 Enqueue configured in the system during the installation. It is possible to have more than one enqueue provided they are installed or configured on the central instance. Central InstanceDVEBMGS - 2112111 It hosts all the process and their will be only one central instance in the entire system. 1. DIALOGUE 'D' It is only the process which communicates interactively with the users. There should be atleast 2 Dialogue work process per instance. Dialogue work process initiates Update, Background and Spool. 2. UPDATE 'V' It is used to update the transactions in the database. It is initiated by Dialogue process. There should be atleast 1 Update in the entire system. It is also recommended to have an update process for every 5 Dialogue. 3. ENQUEUE 'E' It is used to provide locks for the records that are going to be updated. It ensures consistency for updates. There will be only 1 Enqueue configured in the system during the installation. It is possible to have more than one enqueue provided they are installed or configured on the central instance. 4. BACKGROUND 'B' The tasks which are expensive or time consuming are scheduled to run in the background mode non-interactively. There should be atleast 2 background work process in the system 5. MESSAGE 'M' There should be only 1 message server in the entire R/3 system. It is used to manage all the dispatchers. It is used to load balance the requests to identify the least loaded dispatcher. It is also used to provide locks to the request that are coming from Dialogue instances. 6. GATEWAY 'G' It is used to provide a means of communication with SAP and NON-SAP systems. There will be only 1 gateway for each instance. 7. SPOOL 'S' It is used to print the documents to a printer or output to a fax machine etc. There should be atleast 1 Spool process in the entire system. It is also possible to configure more spool process depending on the print/ spool volume. 4. BACKGROUND 'B' The tasks which are expensive or time consuming are scheduled to run in the background mode non-interactively. There should be atleast 2 background work process in the system 5. MESSAGE 'M' There should be only 1 message server in the entire R/3 system. It is used to manage all the dispatchers. It is used to load balance the requests to identify the least loaded dispatcher. It is also used to provide locks to the request that are coming from Dialogue instances. 6. GATEWAY 'G' It is used to provide a means of communication with SAP and NON-SAP systems. There will be only 1 gateway for each instance. 7. SPOOL 'S' It is used to print the documents to a printer or output to a fax machine etc. There should be atleast 1 Spool process in the entire system. It is also possible to configure more spool process depending on the print/ spool volume.

28. Types of Work Processes  We offer you: 1. Interactive Learning at Learners convenience 2. Industry Savvy Trainers 3. Learn Right from Your Place 4. Customized Curriculum 5. 24/7 system access 6. Highly Affordable Courses 7. Support after Training a. Resume Preparation b. Certification Guidance c. Interview assistance  We offer you: 1. Interactive Learning at Learners convenience 2. Industry Savvy Trainers 3. Learn Right from Your Place 4. Customized Curriculum 5. 24/7 system access 6. Highly Affordable Courses 7. Support after Training a. Resume Preparation b. Certification Guidance c. Interview assistance

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