1. Work Breakdown Structure The Ohio State University

2. WBS = The work, all the work, and nothing but the work. The Work Breakdown Structure (WBS) is a hierarchical description of all of the work that must be done to meet the needs of the customer. ~ PMBOK

3. Example 1 Conference Speakers Decide Topics Decide Speakers Arrange Speakers Brief Speakers Venue Decide Venue Book Venue Arrange Catering Marketing Decide Flyers Print Flyers Mail Flyers Send Email Reminders Registration Create Register Register Applicants Send Confirmation Arrange Banking Balance Accounts Task List

4. Example 1 Conference Speakers Decide Topics Decide Speakers Arrange Speakers Brief Speakers Venue Decide Venue Book Venue Arrange Catering Marketing Decide Flyers Print Flyers Mail Flyers Send Email Reminders Registration Create Register Register Applicants Send Confirmation Arrange Banking Balance Accounts Hierarchy

5. Example 1 Conference Speakers Decide Topics Decide Speakers Arrange Speakers Brief Speakers Venue Decide Venue Book Venue Arrange Catering Marketing Decide Flyers Print Flyers Mail Flyers Send Email Reminders Registration Create Register Register Applicants Send Confirmation Arrange Banking Balance Accounts WBS

6. Example 2 Bundled Payment Project 1. Analysis Acquire Data (25 Days) Performance Reporting (24 Days) 2. Determine Best Practice Literature Review Benchmarking (45 Days) Integrate External Providers (45 Days) 3. Implement Support System and Training Revise EHR (40 Days) Provide Staff Education (15 Days)

7. Example 2 Bundled Payment Project 1. Analysis1.1 Acquire Data 1.2 Performance Reporting 2. Determine Best Practice 2.1 Literature Review Benchmarking 2.2 Integrate External Providers 3. Implement Support System and Training 3.1 Revise EHR 3.2 Provide Staff Education 1.1.1 1.1.2 1.2.1 1.2.2 2.1.1 2.1.2 2.2.1 2.2.2 3.1.1 3.1.2 3.3.1 3.2.2 How long will it take?

8. Example 2 Bundled Payment Project 1. Analysis 1.1 Acquire Data (25 Days) 1.2 Performance Reporting (24 Days) 2. Determine Best Practice 2.1 Literature Review Benchmarking (45 Days) 2.2 Integrate External Providers (45 Days) 3. Implement Support System and Training 3.1 Revise EHR (40 Days) 3.2 Provide Staff Education (15 Days) 194 DaysQuantity of Work =

9. Example 2 Bundled Payment Project 1. Analysis (49 Days) 1.1 Acquire Data (25 Days) 1.2 Performance Reporting (24 Days) 2. Determine Best Practice (90 Days) 2.1 Literature Review Benchmarking (45 Days) 2.2 Integrate External Providers (45 Days) 3. Implement Support System and Training (55 Days 3.1 Revise EHR (40 Days) 3.2 Provide Staff Education (15 Days) 194 DaysQuantity of Work =

10. Example 2 Bundled Payment Project (194 Days) 1. Analysis (49 Days) 1.1 Acquire Data (25 Days) 1.2 Performance Reporting (24 Days) 2. Determine Best Practice (90 Days) 2.1 Literature Review Benchmarking (45 Days) 2.2 Integrate External Providers (45 Days) 3. Implement Support System and Training (55 Days 3.1 Revise EHR (40 Days) 3.2 Provide Staff Education (15 Days) 194 DaysQuantity of Work =

11. Critical Path Tasks Durations Dependencies

12. a = the best-case estimate m = the most likely estimate b = the worst-case estimate E = ( a + 4 m + b ) / 6 SD = ( b − a ) / 6 Three Point Estimation or PERT Estimating Durations

13. pert analysis calculator filetype:xls

14. Critical Path Tasks Durations Dependencies

15. Example 3 Wash the dog. Find the dog shampoo. Fill the kiddy pool. Catch the dog. Dry the dog. Find the dog.

16. Dependencies A. Fill the kiddy pool. B. Find the dog shampoo. C. Find the dog. D. Catch the dog. E. Wash the dog. F. Dry the dog.

17. Activity on Node A A B B D D C C E E F F 10 15 5 3 5 Start Finish Tasks A. Fill the kiddy pool. B. Find the dog shampoo. C. Find the dog. D. Catch the dog. E. Wash the dog. F. Dry the dog. Critical Paths Shortest Path 25 Minutes (Two Resources) Longest Path 30 Minutes (One Resource)

18. Milestones 1. Stepping stones of progress. 2. Not tasks. 3. Zero duration. The tool is selected. The tool is installed. The tool is in production.

19. Your Turn Form Six Groups (5 Minutes) Number Off Each Group Has Extra Detail Create WBS (20 Minutes) Sharing (5 Minutes)

20. Questions? What will happen first? What’s likely to happen next? How likely is it? What if a less likely event occurs? What contingency should you plan? Will you have the resources for that contingency?