1. © 2015 REALPAGE, INC. ALL TRADEMARKS ARE THE PROPERTY OF THEIR RESPECTIVE OWNERS. ALL RIGHTS RESERVED. powered by BOOKING.COM CONNECTION PROCEDURE PRESENTATION ON 03/12/15

2. © 2015 REALPAGE, INC. ALL TRADEMARKS ARE THE PROPERTY OF THEIR RESPECTIVE OWNERS. ALL RIGHTS RESERVED. STEPS AT KIGO SIDE  Complete properties set up - Full property data - Online bookable - Show on site - ALSO NOTE! The availability has to be set for 2 years ahead  Payments 3 options: -Kigo preferred option: Payment Gateway -Receiving credit card details in Kigo system -BDC sends an email with hyperlink, PM has 10 days to access it once PRE- REQUISITES 1

3. © 2015 REALPAGE, INC. ALL TRADEMARKS ARE THE PROPERTY OF THEIR RESPECTIVE OWNERS. ALL RIGHTS RESERVED. STEP 1 Within Kigo, navigate to Channel Manager, Preferred Channels and select Connect with Booking.com. Please note: That does not mean you are connected yet to BDC! 2 ESTABLISHING THE KIGO CONNECTION TO BOOKING.COM

4. © 2015 REALPAGE, INC. ALL TRADEMARKS ARE THE PROPERTY OF THEIR RESPECTIVE OWNERS. ALL RIGHTS RESERVED. STEP 2 3 EXISTING BOOKING.COM ACCOUNT + 15 properties- via master file with BDC Account Manager or Partner Support Centre assistance Sign up link: https://join.booking.com/index.html?la ng=en-gb&aid= https://join.booking.com/index.html?la ng=en-gb&aid=

5. © 2015 REALPAGE, INC. ALL TRADEMARKS ARE THE PROPERTY OF THEIR RESPECTIVE OWNERS. ALL RIGHTS RESERVED. STEP 2A Start the set up of the connection in Booking.com extranet 4 BDC EXTRANET SETUP (https://admin.Booking.com/hotel/hoteladmin/)

6. © 2015 REALPAGE, INC. ALL TRADEMARKS ARE THE PROPERTY OF THEIR RESPECTIVE OWNERS. ALL RIGHTS RESERVED. CHOOSE KIGO (NEW VERSION) (REAL PAGE – KIGO) AS YOUR PROVIDER IN BOOKING.COM EXTRANET 5

7. © 2015 REALPAGE, INC. ALL TRADEMARKS ARE THE PROPERTY OF THEIR RESPECTIVE OWNERS. ALL RIGHTS RESERVED. 6 VERY IMPORTANT! Fill in mandatory contact details and solution/agency ID fields

8. © 2015 REALPAGE, INC. ALL TRADEMARKS ARE THE PROPERTY OF THEIR RESPECTIVE OWNERS. ALL RIGHTS RESERVED. 7 No Solution ID available? Contact your Kigo Client Success Manager or a Kigo Product Support NEXT STEP- Make sure PM is filling the mapping file!

9. © 2015 REALPAGE, INC. ALL TRADEMARKS ARE THE PROPERTY OF THEIR RESPECTIVE OWNERS. ALL RIGHTS RESERVED. STEP 3 Where to find the mapping file: help.kigo.net and Your Client Success Manager 8 LINKING BOOKING.COM HOTELS TO KIGO PROPERTIES * IF YOU NEED ASSISTANCE WITH FILLING IN THIS FILE, PLEASE CONTACT YOUR CLIENT SUCCESS MANAGER IN KIGO

10. © 2015 REALPAGE, INC. ALL TRADEMARKS ARE THE PROPERTY OF THEIR RESPECTIVE OWNERS. ALL RIGHTS RESERVED. STEP 4 WHAT YOU HAVE TO DO AFTER FILLING IN THE MAPPING FILE? 9 Send the mapping file to support@kigo.net, including agency name and IDsupport@kigo.net Kigo Support Team completes the mappings within 24- 48 business hours Kigo Support Team will reply to PM and their Kigo Client Success Manager once the mapping has been completed and the connections confirmed in Provider Portal

11. © 2015 REALPAGE, INC. ALL TRADEMARKS ARE THE PROPERTY OF THEIR RESPECTIVE OWNERS. ALL RIGHTS RESERVED. FINAL STEP 1 VERY IMPORTANT LAST STEP FROM PM SIDE 10 Click on “I confirm the connection with provider Kigo”

12. © 2015 REALPAGE, INC. ALL TRADEMARKS ARE THE PROPERTY OF THEIR RESPECTIVE OWNERS. ALL RIGHTS RESERVED. FINAL STEP 2 11 After several minutes, Kigo will start sending availability calendars and rates to Booking.com, completing the sync. As soon as they are pushed, the property can be put ´Open and Bookable´. CONGRATULATIONS YOU ARE CONNECTED NOW!

13. © 2015 REALPAGE, INC. ALL TRADEMARKS ARE THE PROPERTY OF THEIR RESPECTIVE OWNERS. ALL RIGHTS RESERVED. powered by 12 THANK YOU! 0033 987 67 51 36