1. BUSS2 People: improving organisational structure

2. Improving organisational structure Candidates should be able to: State the key elements of organisational structure (levels of hierarchy/spans of control; work loads/job allocation; delegation and communication flows) Give examples of workforce roles (supervisor, team leader, manager and director) Assess how organisational structure affects business performance

3. Definition of organisational structure What is organisational structure? What are the four legal structures in BUSS1? Why will the organisational structure vary depending on the legal structure?

4. Organisational chart An organisational chart is a diagram showing job titles, lines of communication and responsibility within a business It should show: where the responsibility lies (who makes decisions) job titles (and the name of the person) lines of authority (who reports to who) lines of communication

5. Drawing an organisational chart A. Draw an organisational chart showing one person in charge, two directors and three other staff

6. Why is good internal communication important?

7. Hierarchical, matrix and entrepreneurial structure

8. Matrix structure What is a matrix structure usually used for? What does it mean?

9. Matrix structure – advantages and disadvantages

10. Entrepreneurial structure Which size of business tends to used an entrepreneurial structure? What does it mean? What are the advantages and disadvantages?

11. Change in organisational structure Why might an organisation change its structure? What is the process of flattening organisational hierarchies called? Why do firms delayer?

12. Quiz and video http://www.tutor2u.net/business/quiz/organisationalstructure/quiz.html https://youtube.googleapis.com/v/R- m8grawp1k#Organisational%20Structure