1. Management Reporter: Behind the Scenes Indy GPUG August 15, 2015

2. Introduction »Luanne Cluff » Sr. Application Consultant at Sikich LLP »Sikich is a leading accounting, advisory, technology and managed services firm. »Contact Information: »8555 N. River Road Suite 300 »Indianapolis, IN 46240 »lcluff@Sikich.com 2

3. Agenda »Migrating from FRx to MR »History of MR »Components of MR »Why Is MR So Difficult to Support? »Changing Our Thinking »How to Troubleshoot Common Issues »How to Rebuild the Data Mart »Restoring GP Database with MR in the Environment »How to Move from Legacy Provider to Data Mart »Subtle Nuances to Report Distribution »Multicurrency Insights »Demo –Link Excel Worksheet to MR Report »Additional MR Information/Resources 3

4. Migrating from FRx »FRx not supported for GP2013 and beyond » What is needed for the installation: User account with local admin privileges, which is assigned the ‘sysadmin’ role in SQL »For MR: Dedicated service account for Management Reporter services »Active Directory domain account »Needs access to network shares »Dedicated account with a password that doesn't expire »SQL login for this account, which is assigned the ‘Public’ and General User’ roles in SQL 4

5. Migrating from FRx »In FRx »Purge any FRx reports, companies, and catalogs that are not needed » Make sure all building blocks are associated with a catalog »In GP: »Ensure all GL Account Segments in all companies have the same description and Segment Name » Assign a functional currency to all companies in GP »Run Check Links on Multicurrency Setup after assigning functional currency »Assign ISO Codes to all currencies in GP »In MR »Correct Migrated Reports in MR 5

6. History of MR MR Version 2.0 Used IIS x64 compatible Same user experience as FRx BUT more stable & modern architecture Built on pillar of security Told clients to wait Appears under Start >> All Programs >> Microsoft Dynamics ERP >> Management Reporter MR Version 2012 (RTM, RU1, RU2) No longer uses IIS Introduced Configuration Console LOADS of new features! Revamped Client Report Viewer Appears under Start >> All Programs >> Microsoft Dynamics >> MR 2012 RU3 Data Mart Web Report Viewer Combined AA Companies Told clients to jump in! RU4 Troubles with currency Not all data appears on reports when using DM RU5 Collapse detailed report into Summary View Made Web Report Viewer default viewer Drill down to GP from Client Report Viewer May 2010 March 2012 – September 2012 April 2013 November 2012 January 2013

7. History of MR RU6 Ability to view all reports in a Report Group Resolved issue when uploading budget with same name as previously deleted budget CU7 Drill back into GP from Web Report Viewer CU8 M/C translation supported in DM Dynamic calculated column headers No known issues anymore with DM not loading properly CU9 View previous reports in Web Report Viewer Refresh & publish reports in Web Report Viewer Data Validation in Configuration Console (Runs every morning at 4am – Checks Mismatched AA Data, ISO Codes, Functional Currency, etc.) CU10 Total formulas included when exporting reports to excel Account category descriptions don’t display in drill down Can choose which companies to include in data mart Can choose to include/exclude AA info when creating data mart August 2013 May 2014 October 2013 February 2014 September 2014

8. History of MR CU11 Drill down on TOT rows Ability to choose which closing periods to include in columns Issue with unit account balances corrected Box border outline with conditional print corrected CU12 Fixed-unable to save when using a range of periods and BASE in column definition Fixed-Reports generated as a report group may have missing or extra formatting lines when exported to excel Fixed Scheduled Reports issue causing failure to process CU13 Generators can change company within the Report Definition When closing report users in Generator role receive error “you don’t have permission to perform this operation” Dimension value sets do not subtract correctly Last supported SP for GP2010 Future No new updates for Legacy provider Enhancements for report distributions/web viewer December 2014 April 2015 July 2015 ??????????

9. Components of MR Server Components Configuration Console Application Service Process Service Logs Accessing GP Data Legacy Provider Data Mart Databases Management Reporter ManagementReporterDM OR DDM Finance Team Report Designer Desktop Report Viewer Web Report Viewer Greater Organization Web Report Viewer 9

10. MR Service Packs »Can be downloaded from partnersource/customersource »Version number can be found in MR under help>About Management Reporter »https://mbs.microsoft.com/partnersource/northamerica/deployment/downloads/service- packs/MROverview

11. Why Is MR So Difficult to Support? »Still a relatively young product »Requires different skillset and toolbox than FRx »Security is totally different »Environment isn’t always compatible with more stringent MR system requirements »Trouble finding prior service packs: »http://victoriayudin.com/2011/07/04/management-reporter-versions/http://victoriayudin.com/2011/07/04/management-reporter-versions/ »Our account isn’t a Local Administrator on the box »Will not see the proper settings in the Configuration Console »Legacy vs. Datamart 11

12. Changing Our Thinking »Importance of having identical segment names (SY00300) in GP for companies that share a Building Block Group 12

13. Changing Our Thinking »What to Do after Creating New GP Company to Ensure Data Mart Continues to Load & Company Appears in MR: »Assign Functional Currency (MC40000) »Import new company but skip import of existing companies 13

14. Changing Our Thinking »Enable Notifications in Configuration Console »http://blogs.msdn.com/b/dynamics_financial_reporting/archive/2013/03/14/how-to-use- notifications-in-the-configuration-console.aspxhttp://blogs.msdn.com/b/dynamics_financial_reporting/archive/2013/03/14/how-to-use- notifications-in-the-configuration-console.aspx ».NET Framework Requirement for CU9 »Powershell 3.0 Requirment for CU13 »Do I need to rebuild the DM after making this change in GP? »i.e. Wrong Posting Type at YE »Troubleshoot issue before rebuilding the DM »No known issues with DM not loading after CU8 »Will continue to retry data load if unsuccessful 14

15. How to Troubleshoot Common Issues »“I Received This Random Error When Generating My Report!” »Start >> Administrative Tools >> Event Viewer >> Windows Logs >> Application »“MR Is Not Picking up All of My Data!” »Data Mart Integration Logs »Create simple report with: »1 Row Definition with 1 Account Hardcoded Using Lookups »1 Column Definition with 3 Columns »DESC »PERIODIC »YTD »No Tree »How Do I Remove the Day of the Week (i.e. Sunday) from the Report Header? 15

16. How to Rebuild the Data Mart »1. Have all users exit Management Reporter »2. Disable and Remove the integration using the Configuration Console »3. Stop both the Application and Process Service »4. Delete the ManagementReporterDM (or DDM) database »5. Start both services »6. Configure the new DataMart and Enable the integration »The initial integration could run from 10 minutes to 4 hours »Wait until the “Last Time Everything Was Fully Integrated” value is populated. 16

17. Restoring GP Database with MR in the Environment »Need to either Stop/Start the MR Services or kill the process in the Activity Monitor in SQL to obtain exclusive access to the database 17

18. How to Move from Legacy Provider to Data Mart »Deploy the Data Mart »Two companies will appear in MR for every one GP company »ABC-Curr (Legacy) & ABC (Data Mart) »Remove all references to the –Curr company from all Trees and Report Definitions »Manually or using SQL script »If using Multicurrency with MR, change the Currency ID (Z-US$) to the ISO Code (USD) in the Column Layouts »Remove the Legacy Provider 18

19. Subtle Nuances to Report Distribution »Be wary of Output & Distribution Path »Report Groups greatly improve distribution & look cool! »Fundamentally changes how organizations distribute reports…are you ready? »Emailing links to reports »Pile of papers concept 19

20. Multicurrency Insights »In CU8, currency translation for Data Mart integrations is now supported with the following requirements: »Exchange rates for currency translation are defined in the exchange rate tables in GP »Exchange rates on or before the current date are supported. MR does not support previous, next, or exact exchange rates. »The following characters are not supported in the names of currencies: & “” /. »Currency translation is available in Web Viewer only. »Can still use Report Viewer but cannot switch between currencies. 20

21. Additional MR Information/Resources »Microsoft Partner/Customer Source »Service Pack Overview – Features Added and Bug Fixes »Downloads for previous service packs »Corporate Performance Management (CPM) blog: »http://blogs.msdn.com/b/dynamicscpm/http://blogs.msdn.com/b/dynamicscpm/ »TechNet MR Guide »http://technet.microsoft.com/en-us/library/dn435963.aspxhttp://technet.microsoft.com/en-us/library/dn435963.aspx »FRx and MR Manuals »Product Suggestions: »https://connect.microsoft.com/dynamicssuggestionshttps://connect.microsoft.com/dynamicssuggestions 21

22. Demo »Linking an excel file in MR 22

23. Any Other Insights? What Have You Learned? What Can You Share? 23 lcluff@sikich.com