1. Code Enforcement Overview City of Mesquite Town Hall Tuesday June 14, 2016

2. Polling Questions Option 1: Connect to the City’s WiFi (Mesquite-Public) Open web browser to www.pollev.com/mesquite Option 2: Text 22333 with the keyword: Mesquite You only have to text the keyword “Mesquite” once You will receive a confirmation text message once you have successfully joined

3. City of Mesquite – Council Goals Neighborhood Appearance & Condition Top Priorities: Create new strategies to address common environmental and building code problems Prioritize code enforcement strategies and efforts

4. Actions to Address Council Goals Creation of Neighborhood Services Department Creation of Director position to oversee new department Helping Others in Mesquite Everyday (HOME) Code Ambassador Program T25 Task Force Initiative

5. Code Enforcement Staffing 1 - Director 1 - Senior Administrative Secretary 1 - Field Supervisor 9 - Full-Time Code Enforcement Officers Total Staff - 12 Code Ambassadors 28 Volunteers that have completed the training

7. How to Report a Code Violation City of Mesquite website: www.cityofmesquite.com/CodeViolation (mobile friendly) 24-hour Code Violation Hotline – (972) 216-6276 Discuss with staff at Municipal Center, 1515 N. Galloway Ave.

8. Reporting Code Violations - Workflow Resident Reports Violation Staff Enters Complaint in System Code Officer Assigned Inspection conducted on average within 3 business days If violation is found, a notice of violation is issued Resident/Owner provided 10 to remedy violation The end result benefits the entire community Court action and/or abatement if needed

9. Code Enforcement Improvements - Future Evaluate Code Officer districts Strategically deploy staff Work with Municipal Courts to increase fines for repeat offenders Escalating fines Illegal Dumping More aggressive and deploy resources to catch offenders Updating software system and streamlining code enforcement process

10. Polling Instructions Option 1: Connect to the City’s WiFi (Mesquite-Public) Open web browser to www.pollev.com/mesquite Option 2: Text 22333 with the keyword: Mesquite You only have to text the keyword “Mesquite” once You will receive a confirmation text message once you have successfully joined

16. Code Ambassador Testimonial James Lewis Graduate of 1 st Code Ambassador Class Mesquite resident for 30 years Thoughts before and after training program

17. Upcoming Town Hall Tuesdays July 12: Budgeting Process September 13: Crime Watch November 8: 2017 Plans