1. Copyright © 2016 Curt Hill Enterprise Resource Planning Systems ERPs Rule!

2. Introduction We previously saw the evolution of business data processing Starts out with standalone programs that perform a single function –Often built by the enterprise Develops into a suite of programs that communicate with each other –Often built by a software vendor Arrives at an ERP –Highly configurable program using a database as its storage facility Copyright © 2016 Curt Hill

3. What is an ERP? Business management software that integrates applications to manage the business The practice of consolidating an enterprise’s planning, manufacturing, sales and marketing efforts into one management system ERP automates the tasks involved in performing a business process Copyright © 2016 Curt Hill

4. Diagram Copyright © 2016 Curt Hill Employees Managers and Stakeholders Central Database Reporting Applications Human Resource Management Applications Financial Applications Manufacturing Applications Inventory And Supply Applications Human Resource Management Applications Service Applications Sales and Delivery Applications Sales Force And Customer Service Reps Customers Back-office Suppliers

5. Components Finance –General ledger –Accounts receivable and payable Human Resources –Payroll –Administration Manufacturing –Production planning –Materials management There may be many others depending on particular ERP system Copyright © 2016 Curt Hill

6. Picture Copyright © 2016 Curt Hill

7. Characteristics Most ERPs are highly modular and highly configurable Modular –Enterprise purchases the modules that are needed and not others Configurable –Much easier to tailor to the enterprise than most previous software suites –The configuration does not alter the programming code of the system All tasks are to reflect best practices Copyright © 2016 Curt Hill

8. ERP and Externals The ERP will usually interface with the value chain It may process orders from customers It may initiate orders to suppliers Both of these are subject to configuration for this company Copyright © 2016 Curt Hill

9. Implementation Major project: may take 1 – 3 years –The important thing is not to focus on how long it will take but to understand why you need ERP and how you will use it to improve your business Short implementations (3 to 6 months): –small companies –implementation limited to a small area of the company –the company only used the certain pieces of the ERP system Copyright © 2016 Curt Hill

10. Costs and Benefits One study among 63 companies surveyed showed that the average Total Cost Ownership was $15 million –The highest was $300 million and lowest was $400k It also found that: –Took 8 months after the system was in to see any benefits –Median annual savings was $1.6 million per year Copyright © 2016 Curt Hill

11. Hidden Costs Training Integration and testing Data conversion Data analysis Consultants Waiting for gains to appear Copyright © 2016 Curt Hill

12. Benefits of ERP Systems Improving integration, flexibility Fewer errors Improved speed and efficiency More complete access to information Lower total costs in the complete supply chain Shorten throughput times Sustained involvement and commitment of the top management

13. Benefits Continued Reduce stock to a minimum Enlarge product assortment Improve product quality Provide more reliable delivery dates and higher service to the customer Efficiently coordinate global demand, supply and production

14. Risks of Implementation Expense Time-consuming Great risk for the organization Transfer of Knowledge Acceptance with the company

15. ERP Implementation Biggest IT project that most companies ever handle Changes the entire company Has repercussions in all departments and divisions of the organization It is essential that all the key players understand the scope of the project This is an IT-Related Project

16. The Big Players SAP Many of the worlds largest companies use SAP software 24% of the ERP market in 2012 Oracle Best known for database software ERP acquisitions: JD Edwards, PeopleSoft, Siebel CRM 13% of the ERP market in 2012 Microsoft Gained ERP software through acquisition of Great Plains 5% of the ERP market in 2012 Copyright © 2016 Curt Hill

17. Conclusion ERPs are the big ticket of enterprise software –Very expensive –Very often worth it They integrate most of the well- known business processes in one application –Eliminates redundant and inconsistent data –Eases data transfers Copyright © 2016 Curt Hill