1. Leadership & Change Management Leadership & Change Management April 19, 2013

3. “Where there is no vision, the people perish” Proverbs 29:18 PLANNER STRATEGIST PRACTITIONER VISIONARY focused radical flexible incremental

4. Why Vision?  Vision becomes the rallying cry of the organization, ‘how it finds fulfillment’  Vision is the real reason for existence  Vision keeps everyone focused  Vision facilitates all decisions

5. Why Vision?  Visions are just words unless management convinces employees they are important enough to live by … a vision statement does not make a company … it requires relentless attention to living the values. Tushman & O’Reilly 2002

6. A Vision:  Gives focus to human energy  Encourages unity  Provides purpose  Fosters risk taking  Enhances Leadership  Promotes Excellence  Sustains organizations

7. Visions fail because of:  Not being taken seriously  Fuzzy – non-specific  Lack of true leadership  Being words without action  Poor implementation

9. “Perfection is not attainable, but if we chase perfection we can catch excellence.”- Lombardi

10. The City’s Mission  … creating a better quality of life

11. In May, 2007, six major water and wastewater associations and the U.S. Environmental Protection Agency (EPA) signed a historic agreement pledging to support Effective Utility Management, collectively and individually, throughout the water sector.

14. T HE L AW OF P ROCESS Leaders use a process when they build something

16. The City’s Core Values  Integrity  Professional  Dedicated  Progressive

18. T HE L AW OF A DDITION Leaders add value by serving others.

19. T HE L AW OF E MPOWERMENT Only secure leaders give power to others

20. T HE L AW OF L EGACY A Leader’s lasting value is measured by succession.

23. Utility Leaders Must Respond by:

24. Leading from the Inside-Out  Getting to know employees  Leading with our hearts as well as our heads  Delegating responsibility and letting go  Being real, being truth tellers  Helping employees see the big picture  Increasing participation on all levels

25. Transformational Leaders

26. Research shows that …

29. Learning Organizations

30. Learning Organizations have a new way of thinking

31. T HE L AW OF THE BIG MO Momentum is a leader’s best friend.