1. Copyright © 2010 TIO Networks Corp. All Rights Reserved TIO mobile Pacific Gas & Electric

2. Copyright © 2010 TIO Networks Corp. All Rights Reserved 1. Sign in to the application 2. First time use of the app shows that no bills have been added. 3. Add a new bill using either a known account number or look up method. TIO mobile adding accounts getting started

3. Copyright © 2010 TIO Networks Corp. All Rights Reserved 4. Locate account with account number 5. Locate account with alternate single or dual look up methods such as Phone or Zip Code. TIO mobile adding accounts getting started

4. Copyright © 2010 TIO Networks Corp. All Rights Reserved 6. Confirm the located account details. 7. Create an alias for the newly created account for ease of searching when indexed with multiple accounts. 8. Indexed accounts displayed and ready for payment. TIO mobile adding accounts getting started

5. Copyright © 2010 TIO Networks Corp. All Rights Reserved 9. Make payments with your Bank Account (ACH) or Credit/Debit Cards 10. Add more payment methods at any time. TIO mobile add payment methods getting started

6. Copyright © 2010 TIO Networks Corp. All Rights Reserved 11. Enter your payment method details and create a payment method alias for ease of location when reviewing multiple indexed payment methods. TIO mobile add payment methods getting started

7. Copyright © 2010 TIO Networks Corp. All Rights Reserved 12. Select the bill you wish to pay 13. Review full bill details and press Make Payment 14. Select your payment method TIO mobile making payments using the app

8. Copyright © 2010 TIO Networks Corp. All Rights Reserved 15. Enter payment amount 16. Using touch technology, the customer provides a digital signature to authorize the payment. 17. Payment details including balance and fees is displayed. TIO mobile making payments using the app

9. Copyright © 2010 TIO Networks Corp. All Rights Reserved TIO mobile 19. Completed payment details with email notification reminder. 20. Updated bills list depicting completed bill payment with revised balance and status. 18. Real-time payment processing making payments

10. Copyright © 2010 TIO Networks Corp. All Rights Reserved TIO mobile 19. Messages and alerts from home screen populated in Messages inbox. 20. Messages linked to a variety of text, web or multimedia end points. 18. Pushed bill reminders, service alerts & promotional messaging. messaging using the app

11. Copyright © 2010 TIO Networks Corp. All Rights Reserved TIO mobile 21. Embedded iPhone mapping uses geo-positioning to provide user with the nearest land based bill payment locations. location finder using the app

12. Copyright © 2010 TIO Networks Corp. All Rights Reserved Live Screen Shots (1 of 3)

13. Copyright © 2010 TIO Networks Corp. All Rights Reserved Live Screen Shots (2 of 3)

14. Copyright © 2010 TIO Networks Corp. All Rights Reserved Live Screen Shots (3 of 3)

15. Copyright © 2010 TIO Networks Corp. All Rights Reserved Questions & More Information? Contact: Laurent May, VP Product Development laurent.may@tionetworks.com Chris Ericksen, SVP Business Development chris.ericksen@tionetworks.com