1. Embedding Learner Support - Everybody's Business? R. Ottewill & E. Foster LDHEN Symposium 24 October 2003 Embedding Learner Support: Everybody's Business? Roger Ottewill – Southampton University Ed Foster – Nottingham Trent University

2. Embedding Learner Support - Everybody's Business? R. Ottewill & E. Foster LDHEN Symposium 24 October 2003 Agenda Introduction Learner Support – working definition Models of Embedding Embedding Survey October 2003 Embedding Questions Suggested good practice

3. Embedding Learner Support - Everybody's Business? R. Ottewill & E. Foster LDHEN Symposium 24 October 2003 Learner Support The range of generic interventions & resources made available to students to enable them work through the processes of learning in HE and to develop relevant skills –Interventions include: summer schools, diagnostic audits, induction sessions, individual tutorials, learning/skills workshops/units, awareness raising –Resources include: web pages, paper-based guides, one stop shops, personal planners/files

4. Embedding Learner Support - Everybody's Business? R. Ottewill & E. Foster LDHEN Symposium 24 October 2003 Models of Embedding Based upon some form of partnership Balance varies Assumption that both teaching and central support staff have a role to play –Models Separate spheres Integrated provision General practice

5. Embedding Learner Support - Everybody's Business? R. Ottewill & E. Foster LDHEN Symposium 24 October 2003 Survey October 2003 Background Wanted to look at role of: –3 stakeholders Teaching staff Central staff Students –1 process Induction

6. Embedding Learner Support - Everybody's Business? R. Ottewill & E. Foster LDHEN Symposium 24 October 2003 Headline Findings Considerable variation of practice and perspective (1,3,5) Lack of clarity regarding responsibilities of teaching staff for learner support (1,4,6) Interface between central support and teaching staff problematic (5,7)

7. Embedding Learner Support - Everybody's Business? R. Ottewill & E. Foster LDHEN Symposium 24 October 2003 Embedding Questions Teaching Staff –What are the roles carried out by teaching staff in your institution to support learners? –How, currently, are teaching staff, central service staff and students informed of these roles?

8. Embedding Learner Support - Everybody's Business? R. Ottewill & E. Foster LDHEN Symposium 24 October 2003 Embedding Questions Central Service/ Support Staff –What are the roles carried out by central service staff in your institution to support learners? –How are central service staff, teaching staff and students informed of these roles?

9. Embedding Learner Support - Everybody's Business? R. Ottewill & E. Foster LDHEN Symposium 24 October 2003 Developing Practice What advice can be made to clarify the responsibilities that teaching staff have for learner support? What means exist to facilitate greater liaison between central support and teaching staff?