1. Recruitment Experts | Career Specialistswww.synergygroup.co.uk Tuesday 18th February 2014 Kickstart Presentation for the NCF Siva Singh : Head of Group Sales Synergy Group

2. Recruitment Experts | Career Specialistswww.synergygroup.co.uk Group Structure Synergy - Established 1997 £130m Group turnover Managed solutions - since 1997 400 staff across 7 UK offices ISO 9001:2008 REC member

3. Recruitment Experts | Career Specialistswww.synergygroup.co.uk Synergy Kickstart Capability Market Clarity for both candidate and client Specialists Deliver Service 40% revenue derived from Care Sector National Perspective, Local Focus Social Care 40% R&B Nursing Housing

4. Recruitment Experts | Career Specialistswww.synergygroup.co.uk What is a Kickstart ? Design Advertising and deliver an attraction/ PR programme – Broadcast positive media and key messages to potential candidates and local community Selection processes that provide potential candidates for final selection. Deliver a skills matrix detailing the numeracy, literacy and group behaviour, results of the top candidates Deliver full management reporting on selection criteria

5. Recruitment Experts | Career Specialistswww.synergygroup.co.uk Attraction Campaigns Dedicated Account Local newspaper and website advertising. Openday at jobcentres Leaflets distributed at community centres and in the locality Information provided directly to candidates by Synergy’s call centre. Drop in centre provided for face to face advice and information. Promotion of culture and services to all applicants.

6. Recruitment Experts | Career Specialistswww.synergygroup.co.uk Screening of candidates Telephone pre screening at Synergy’s call centre Receive and process application forms Recording of equal opportunities and diversity data Panel make initial selection of candidates Recording of rationale for selection or non-selection Responses given to every applicant by telephone Employment advice given to all applicants and opportunity notification for future projects Successful applicants invited to assessment day

7. Recruitment Experts | Career Specialistswww.synergygroup.co.uk Assessment Day –Selected candidates invited to assessment day –Overview presentation delivered by at assessment day –Relevant testing is undertaken on numeracy, literacy and group behaviour –Interviews undertaken with every applicant with support from relevant personnel –Results recorded and analysed, final management report prepared –All candidates contacted and informed of their result and next stages.

8. Recruitment Experts | Career Specialistswww.synergygroup.co.uk Matrix – Provide the opportunity to select the number of candidates required. – Synergy provides ongoing support during probation period, by maintaining contact with the successful candidates, mediating on work related issues and working to resolve work related issues. Name Driv erNVQ Literacy (20%) Numeracy (20%) Group (20%) Interview (40%)TOTALPosition Lisa ColemandYN 13151431.0 73.0SRSW Lara BaldwindYN 20111725.0 73.0RSW Laura RoseyYN 18101825.0 71.0RSW Rebecca IzzeyYN 13 1725.0 68.0RSW Brian RamsanY3 1113813.0 66.0SRSW Helen McintyrenY3 18111322.0 64.0SRSW Khristina CormackYN 1815525.0 63.0RSW

9. Recruitment Experts | Career Specialistswww.synergygroup.co.uk