1. MORE THAN WORDS Communing and Communicating When Words Get in the way

2. Pitch Document Prototypes Pitch Presentation Customer Journey Persona Stakeholder Map Business Model Budget Implementation Plan or Roadmap Research Data Insights

3. TEAM: MORE THAN WORDS Aaron Aaron Andrew Andrew Sabine Sabine Kate Kate Team Chant: Team Chant: “…” “…” Team Dance: ??? Team Dance: ???

4. PROBLEM STATEMENT Social situations can be high pressure, and all to often people worry about words Social situations can be high pressure, and all to often people worry about words Because they can’t and want to Because they can’t and want to Because they want to and can’t Because they want to and can’t Because other people weird them more deftly Because other people weird them more deftly Relying on words is exclusionary Relying on words is exclusionary Social Disorders Social Disorders Language Language Disability Disability Words are difficult, and sometimes unnecessary Words are difficult, and sometimes unnecessary What if we took them away, can we have rich communication without words? What if we took them away, can we have rich communication without words?

5. SOLUTION: NON-WORD SPEED DATING Speed dating? Speed dating? Meeting in a controlled environment where the power is very even Meeting in a controlled environment where the power is very even Defined activities, defined timescales Defined activities, defined timescales Blind rating of people you do/don’t want to see again – if anyone! Blind rating of people you do/don’t want to see again – if anyone! More than Words More than Words Speed dating for when words don’t work Speed dating for when words don’t work

6. SOLUTION: MORE THAN WORDS Speed dating? Speed dating? Meeting in a controlled environment where the power is very even Meeting in a controlled environment where the power is very even Defined activities, defined timescales Defined activities, defined timescales Blind rating of people you do/don’t want to see again – if anyone! Blind rating of people you do/don’t want to see again – if anyone! More than Words More than Words Speed dating for when words don’t work Speed dating for when words don’t work

7. RESEARCH INSIGHT 1: MINUTE OF POSITIVE SILENCE

8. PROTOTYPE 1 / INTERVIEW OBSERVATIONS Keep it simple, Complexity overwhelms Keep it simple, Complexity overwhelms Translating is amazing, but requires forethought Translating is amazing, but requires forethought Cross-cultural, there seem to be certain common items – even if limited Cross-cultural, there seem to be certain common items – even if limited

9. PROTOTYPE 2 Multiple Couples Multiple Couples Positive Feedback Positive Feedback Two activities: Two activities: 1. Post-it self-description 1. Post-it self-description 2. Plasticine Sculpture of you 2. Plasticine Sculpture of you

10. SOLUTION BRAINSTORMING Wordless Speed Dating Wordless Speed Dating Experiences without Words Experiences without Words Workshopping to tech tools and techniques Workshopping to tech tools and techniques Body language Body language Sign Language Sign Language Facial Expressions Facial Expressions Gesturing, Gesturing, Drawing, diagramming Drawing, diagramming Teaching people to apply these techniques Teaching people to apply these techniques Goals Goals Sharing an experience Sharing an experience Bonding Bonding Laughing, Laughing, understanding understanding Insight Insight Psychological Safety Psychological Safety

11. CUSTOMER JOURNEY

12. CUSTOMER INTRODUCTION Welcome to More than Words, a new way to learn more about people, to bond with them, and to ultimately learn more about yourself. Welcome to More than Words, a new way to learn more about people, to bond with them, and to ultimately learn more about yourself. We take one of the things that causes anxiety and exclusion in social situations away: We take one of the things that causes anxiety and exclusion in social situations away:Words More than words: Speed dating for when words don’t work. Whether you’re looking for friends or more than friends, let’s have a great time and meaningful connection without words to get in the way. More than words: Speed dating for when words don’t work. Whether you’re looking for friends or more than friends, let’s have a great time and meaningful connection without words to get in the way.

13. ACTIVITIES Overall Flow Overall Flow 1-1 1-1 1-1, rotating around 1-1, rotating around Many-many all at once Many-many all at once Mediums Mediums Post-its and Pens Post-its and Pens Pipe Cleaners Pipe Cleaners Plasticine Plasticine Masks Masks Barrier Breakers Barrier Breakers Prompts Prompts Expansions Expansions One-sided guided activities One-sided guided activities

14. BUSINESS MODEL

15. BUDGET

16. IMPLEMENTATION PLAN

17. INSIGHTS