1. Harare www.harare.unesco.org Website Status: Harare Cluster Office UNESCO Portal Workshop 22-26 Nov 2004 Paris, France

2. Harare www.harare.unesco.org UNESCO Portal Workshop2 Paris : 22-26 Nov 2004 Audience definition & follow-up - goals and indicators  Overall goals: Contribute towards actualising the office Vision, and meeting key strategic objectives set in the Mission Statement. Improve office visibility and impact – using new ICTs to enhance universal access to information about the office and its activities, by stakeholders & the public.  Verification indicators: Regular feedback from (using site contact). Source reference in media information & other fora. Increased number of visitors to the site (hits).

3. Harare www.harare.unesco.org UNESCO Portal Workshop3 Paris : 22-26 Nov 2004 Audience definition & follow-up - usage and assessment  Users: TheGeneralPublic UN & Other Agencies Institutions & Organisations Learners The Media Teachers Researchers

4. Harare www.harare.unesco.org UNESCO Portal Workshop4 Paris : 22-26 Nov 2004 Structure of information: programmes and service provision Admin Unit Com & Info. HIV/Aids & Education Search Contact News Culture SACMEQ Education NESIS Partners Cluster Countries Clearing houseE-news V-library / Resource Photo gallery Online Forum UHSA Regular Programmes Extra-budgetary Others Tools & Services

5. Harare www.harare.unesco.org UNESCO Portal Workshop5 Paris : 22-26 Nov 2004 Editorial workflow  Metadata keywords definitions on homepage and some pages…  Typical workflow prior to uploading: Content is solicited from the sectors through the Programme Specialists, the Admin Officer, and also from the Director’s office. News content on the homepage is extracted from information from the regular electronic newsletter. Frequency of update is also a factor of activity implementation rate, and participation in other fora.

6. Harare www.harare.unesco.org UNESCO Portal Workshop6 Paris : 22-26 Nov 2004 Site Management  Profiles and competencies: Content providers – Dir, Prog. Specialists Editors – 2 university interns studying journalism (draft summaries), then Programme Specialists (including the Director) review and finalise content. Web administrators – 1 ICT specialist who is also a trainer.  Financing – staff time (use in-house skills)  Promotion – letterheads, email, partner sites,e- newsletter, business cards…

7. Harare www.harare.unesco.org UNESCO Portal Workshop7 Paris : 22-26 Nov 2004 Thank You!