1. Alternative dispute resolution

2.  The courts are expensive  The courts are busy  The courts are slow  The courts are adversarial  The courts are a high stakes option  The courts are public

3.  “litigation is not the only means of achieving...[the] appropriate and effective resolution of civil disputes... and may not in all cases be the best“  http://webarchive.nationalarchives.gov.uk/+/http:/www.dca.gov.uk/civ il/final/index.htm http://webarchive.nationalarchives.gov.uk/+/http:/www.dca.gov.uk/civ il/final/index.htm  http://www.legislation.gov.uk/ukpga/1999/22/contents http://www.legislation.gov.uk/ukpga/1999/22/contents  http://www.justice.gov.uk/courts/procedure- rules/civil/rules http://www.justice.gov.uk/courts/procedure- rules/civil/rules  http://www.cedr.com/solve/profiles/?p=lordwoolf http://www.cedr.com/solve/profiles/?p=lordwoolf

4.  http://www.cedr.com/ http://www.cedr.com/

5.  Self-help  solicitors  barristers

6.  Binding decision  Good for business – private and less damaging to business relationships  Appeal to high court only for “serious irregularity”

7.  Use of a third party  Non- binding, non-adversarial