1. Duty Free Sales Unit Eleven Duty Free Sales

2. Study Aims knowledge ： Learn related specialized vocabularies and practical expressions abilities ： ability to make a simple and accurate announcements on boarding Affection ： Obtain the sense of being a Cabin Attendant

3. Importants and Difficulties Import ants ： 1 specialized vocabularies and practical expressions 2 make a simple and accurate announcements on Movies/Duty- free Sales Difficulties ： make a simple and accurate announcements on Movies/Duty- free Sales

4. 1)Do you know about duty-free sales on board? Step 1: Lead-in ：

5. Step 2 Presentation 2) What kinds of goods on board? on board? ? Can you guess ?

7. Duty-free guide

8. Fragrance 香水 Cosmetics 化妆品

9. Whiskey 威士忌 Cigarettes 香烟 Any more?

10. Some electronic devices, such as : CD player MP4 MP5 (Sony)

11. Necessary Vacabulary We have fragrance/make- up/harmony set/lipsticks lip brush set and silk scarves. 我们有香水 / 化妆品套装、唇膏 / 唇 刷套装和真丝围巾。

12. 货币单位 Philippine peso ˈ peisəu 比索（拉 丁美洲数国和菲律宾的基本货币单 位 Pay for it in US, Australian, New zealand, HK dollars, UK pounds, Japanese Yen or Euro dollars A carton of cigarettes 一大盒烟

13. Sentence Patterns: CA: 如何售卖？ Would you like to buy some duty- free goods? (I have a fine selection on board today) PAX: What kinds of products? CA: 如何介绍产品？ We have…

14. 付款 PAX: I’ll take it. Can I pay by check? CA: I’m sorry Sir, we don’t accept it, you have to pay for it in US, Australian, New zealand, HK dollars, UK pounds, Japanese Yen or Euro dollars

15. 付款 PAX: How much is it? CA: It costs ($125) PAX: Here is$130,keep the change CA: No, thank you. Here is your change, We don’t accept tips.

16. 产品脱销 PAX: Can I have…? CA: Sorry,That has been sold out. We can only carry a limited stock of each item and this one is popular today.

17. Situational Conversations P103

18. Crystal Chain

19. Evaluation itemscriteriascore value score faithfulnes s language10 expressiv eness Appropriateness accuracy 20 elegance fine Word answers 20 otherInnovation; others10 TotalN/A100 Process-evaluation: 50% mid-class Final evaluation 50% practice

20. Summary Make a summary about language focus, new words and expressions in the specific situation.

21. Homework Situational Conversations See P103 item3-5 Notes: make up short dialogues— four or five lines—that could develop from these situations.