1. © 2012, published by Flat World Knowledge Human Relations By Laura Portolese Dias 1

2. © 2012, published by Flat World Knowledge This work is licensed under the Creative Commons Attribution-Noncommercial-Share Alike 3.0 Unported License. To view a copy of this license, visit http://creativecommons.org/licenses/by-nc- sa/3.0/or send a letter to Creative Commons, 171 Second Street, Suite 300, San Francisco, California, 94105, USA 2

3. © 2012, published by Flat World Knowledge Chapter 5 Be Ethical at Work 3

4. © 2012, published by Flat World Knowledge Learning Objectives 1. Be able to define ethics and give examples of ethical decisions you make in your daily life. 2. Explain the levels of ethics and how they relate to human relations. 3. Explain how your ethics are developed both personally and in the workplace. 4

5. © 2012, published by Flat World Knowledge What is ethics? Ethics Values 5

6. © 2012, published by Flat World Knowledge What is ethics? Organizational Framework: Levels of ethics – Societal issues – Stakeholder issues – Internal policy issue – Personal issues 6

7. © 2012, published by Flat World Knowledge What is ethics? Sources of personal ethics – Religion – Culture – Media – Models – Attitudes – Experiences 7

8. © 2012, published by Flat World Knowledge What is ethics? Sources of company ethics – Value statements – Codes of conduct Whistleblower Sarbanes-Oxley Act 8

9. © 2012, published by Flat World Knowledge Learning Objective 1. Be able to explain the models you can use for ethical decision making. 9

10. © 2012, published by Flat World Knowledge Ethical Decision Making The 12 Questions Model – Helpful in making decisions looking at all angles 10

11. © 2012, published by Flat World Knowledge Josephson’s Ethical Decision Making Model 1-11

12. © 2012, published by Flat World Knowledge Ethical Decision Making Steps to ethical decision making (various models use a similar approach) 1.Identify the problem. 2.Identify the potential issues involved. 3.Review relevant ethical guidelines. 4.Know relevant laws and regulations. 5.Obtain consultation. 6.Consider possible and probable courses of action. 7.List the consequences of the probable courses of action. 8.Decide on what appears to be the best course of action. 12

13. © 2012, published by Flat World Knowledge Ethical Decision Making Philosophers approach – Rights approach – Common good approach – Virtue approach 13

14. © 2012, published by Flat World Knowledge Learning Objective 1. Explain and give examples of the levels of social responsibility in your professional and personal life. 14

15. © 2012, published by Flat World Knowledge Social Responsibility Definition Social responsibility – Economic – Legal – Ethical – Philanthropic 15

16. © 2012, published by Flat World Knowledge Social Responsibility Creating shared value – Definition and examples Individual social responsibility – Definition and examples 16