1. Department of Sanitation New York (DSNY) ECM Use Case for Agency November 2013 Version 1.0d

2. Department of Sanitation for the City of New York Page 2 Average 15,000 tons daily 10,000 6,000

3. Modernization planning at DSNY  Old mainframe core applications and siloed home grown business unit apps  3 million+ pieces of manually written paper forms with multiple signature requirements – millions more pages of printed computer paper reports  Many processes still rely on moving pieces of paper Page 3

4. Electronic Content Management  Assessment performed by Gartner  Solution defined for legacy transformation  ECM is defined as a key element Page 4 Image Management - Legacy Image Management - Operational Document Management FormsWorkflowRecords Web Content Management Collaboration ECM HighMediumLowHigh LowMedium

5. Step 1 – Medical Electronic Records Management  DSNY Clinic – More like an Insurance Carrier than an Emergency Room  7-10 million pages of medical information Page 5

6. Choices Choices Choices - ECM Selection

7. Alfresco Comes Out on Top Page 7

8. Hurricane Sandy Page 8

9. Hurricane Sandy Page 9

10. ECM Benefits First medical then … “the world!” Alfresco’s platform for our ECM provides numerous business benefits to DSNY, including the following key advantages:  Productivity improvement (no paper shuffling )  Combined Multi-source data sourcing  Decision Support  Business Intelligence  Business Continuity Page 10