1. Connect Learn Share WELCOME! Q3 CRMUG Chapter Meeting etroit

2. @CRMUG Agenda 1:00 – 1:15Welcome & Introductions 1:15 – 2:15 Member Showcase: Jeff Sims from the Detroit Lions 2:15 – 2:30Chapter & CRMUG News 2:30 – 3:30 Member Showcase: Jamie White from Stahls 3:30 – 4:00Networking Sessions

3. @CRMUG Get to Know Your CRM Peers Introductions Name Company (describe Company/Industry) Your role in the company What version are you on? What do you hope to accomplish by attending this and future meetings?

4. @CRMUG Jeff Sims from the Detroit Lions

5. @CRMUG The What Connect. Learn. Share. We’re a little over 12,000 Dynamics CRM users who get together and chat about CRM virtually or in person events, like this one. It’s a really big conversation you probably shouldn’t miss out on. You’ll probably learn something great, apply it to your organization, and be treated like a super hero. The When Call Bryan Erstad, he’s a great guy as well as the CRMUG Membership Manager. 877-324-8880 x1450 bryan@crmug.com

6. @CRMUG CRMUG Membership Basic MemberPremium Member CRM end users only FREE Small Business 1-9 CRM Licenses $400 USD/year Mid-Market 10-99 CRM Licenses $700 USD/year Enterprise 100+ CRM Licenses $1,200 USD/year Upgrade Today: email membership@crmug.com  Weekly email newsletter  Level 100 Webinars  CRMUG Summit Invites  Paid access to Regional Chapters (Nominal Fee)  Partner Showcase Webinars  Unlimited Workshops, Webinars & Roundtables  Free Regional Chapters  Special Interest Groups  Microsoft Conduits  Full access to CRMUG Collaborate & Member Directory  Discounted Summit Registrations  Discounted Academy Courses  And so much more!

7. @CRMUG Are you PLUGGED into your local community? community.crmug.com > Chapters

8. @CRMUG October 14-17, 2014 America’s Center – St. Louis, MO Pre-conference Training - Oct 13-14 Learning Experience Learning Focused, interactive sessions offer valuable content for all Microsoft Dynamics® CRM users, no matter your product version or experience level. Networking Experience Networking Benefit from the real-world expertise of others in your role, your industry, or with similar goals. Together Experience It Together There’s more to CRMUG Summit than one person can soak in alone - attend with your teammates and go home with actionable solutions and ideas! crmugsummit.com crmugsummit.com

9. @CRMUG Be a part of something really great. FACT: The most successful chapters have strong leadership teams installed. BENEFIT: Ignite Leadership Training available ONLY to chapter leaders. Develop your professional skills – public speaking, leadership, communication, organization, conflict resolution, and many more skills. IMPACT: Chapter Leaders have significant reach within the Dynamics CRM Community. Leaders are respected for their hard work and devotion to helping individuals and organizations attending meetings. Roles: Chair, Co-Chair, VP of Membership, VP of Communication, VP of Programming Take Action: Contact your chapter leader and email CRMUG Chapter Director, Onika Allen, onika@Crmug.comonika@Crmug.com

10. @CRMUG Next Meeting? Date: Wednesday 11/19/2014 Time: 1:00 PM Place: Southfield Microsoft Offices

11. @CRMUG Jamie White from Stahls

12. @CRMUG

14. Roundtable Discussion Have you upgraded to CRM 2013? If not, what is holding you back? What excites you the most? What do your local users like best? What ISV solutions do you use? What challenge do they help you solve?