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Mastering B2B Social Media
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I’m Brian Halligan. Nice to meet you. @KippBodnar I’m Kipp Bodnar. Nice to meet you.
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I’m Brian Halligan. Nice to meet you. @JeffreyLCohen I’m Jeff Cohen. Nice to meet you.
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I’m Brian Halligan. Nice to meet you. amzn.to/b2bsm2 We wrote The B2B Social Media Book.
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#B2BSM
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Your opportunity to shine
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60% of the sales cycle is over – before a buyer talks to your salesperson. 91 CORPORATE EXECUTIVE BOARD: BIT.LY/ZUB2I7BIT.LY/ZUB2I7
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B2B>B2C
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Relationship based sales
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Already have the expertise
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Clear customer Personas
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People to People
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Closed Millions In Sales From Online Leads ROI – 2800%!
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#B2BSM
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B2B Myths Busted
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@KippBodnar Marketing is an asset NOT an expense. “ ” Tweet This! #B2BSM
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B2B SOCIAL MEDIA IS ABOUT REACH BUILDING
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The Social Web Rewards Reach
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@JeffreyLCohen B2B companies should obsess about building reach as much or MORE than B2C companies. “ ” Tweet This! #B2BSM
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Social reach is the new word-of-mouth referral engine
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Share lots of links
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The shelf life of a social media link is 3 hours. BITLY, 9/2011
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THE 10-4-1 RULE Links to third- party articles Links to company blog posts Link to a company landing page
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B2B SOCIAL MEDIA IS ABOUT SELLING
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@KippBodnar Your goal shouldn't be to buy leads. Your goal should be to buy customers. “ ” Tweet This! #B2BSM
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73% of CEOs don’t believe marketers drive revenue. 91 FOURNAISE MARKETING GROUP: BIT.LY/PENSCQBIT.LY/PENSCQ
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Leads fix the problem
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1 Tweet Form Landing Page How Social Media Leads Happen Lead Like CTA Blog Post Landing Page +1 CTA Product Page Landing Page
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Dedicated Monitoring http://www.flickr.com/photos/giara/2211500258 /
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Place CTAs Everywhere
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Improve and Iterate
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#B2BSM
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B2B SOCIAL MEDIA HAS CLEAR ROI
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@KippBodnar If you can’t count it, why do it? “ ” Tweet This! #B2BSM
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Math Ahead
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TLV-COCA COCA = ROI (%)
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Total Lifetime Value
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Cost of Customer Acquisition
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First-Action Attribution: User Clicks Link on Twitter Reads Blog Post Signs Up For Webinar Attends Sales Call Looks at Product Page Buys Product Last-Action Attribution: Clicks on a PPC Ad First- Vs. Last-Action Attribution
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10K-3K 3K = 233%
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B2B SOCIAL MEDIA IS ONLY ONE PIECE
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@JeffreyLCohen Social media amplifies the effectiveness of offline marketing. It doesn’t replace it. “ ” Tweet This! #B2BSM
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Trade shows are social too
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GOAL: Use Social Media To Promote Offline Events
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5,000 T-Shirts
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RESULT: 235% Increase in event tickets distributed and 95% redeemed
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THE BEST TIME EVER FOR MARKETERS
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@KippBodnar Master B2B Social Media with reach, lead gen, data and integration with offline activities. “ ” Tweet This! #B2BSM
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The Pot of Gold http://www.flickr.com/photos/tao_zhyn/442965594/
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Prove the CEO Wrong
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You’re the Star
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THANK YOU
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I’m Brian Halligan. Nice to meet you. amzn.to/b2bsm2 We wrote The B2B Social Media Book.
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