1. Federal Acquisition Service U.S. General Services Administration Ashley Dunklebarger/Joey Phelps Customer Service Directors General Services Administration May 2015 eTools for Vendors – Finding Government Business

2. Federal Acquisition Service Who is Customer Accounts and Research? What is a Customer Service Director? Why should I care?

3. Federal Acquisition Service Conclusion  What is e-Buy and when should it be used?  What benefits and value does the user get?  Who is using eBuy?  eBuy from the seller’s point of view  Starting an RFQ (as a buyer)  Questions and wrap up 3 gsa.gov/csd

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5. U.S. General Services Administration GSA eLibrary

6. Federal Acquisition Service 6 www.gsaelibrary.gsa.gov

7. Federal Acquisition Service 7 www.gsaelibrary.gsa.gov

8. Federal Acquisition Service 8 www.gsaelibrary.gsa.gov

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10. 10 www.gsaelibrary.gsa.gov

11. Federal Acquisition Service 11 www.gsaelibrary.gsa.gov

12. Federal Acquisition Service 12 www.gsaelibrary.gsa.gov

13. Federal Acquisition Service 13 www.gsaelibrary.gsa.gov

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19. Federal Acquisition Service U.S. General Services Administration GSA Advantage! ®

20. Federal Acquisition Service GSA Advantage Stats  FY15 YTD Sales = $175M  800k+ Registered Customers  750k+ Searches Every Work Day  4k+ orders placed each day

21. Federal Acquisition Service Topics of Discussion  Homepage Functionality  Registration/Login  Searching Capabilities www.gsaAdvantage.gov

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29. U.S. General Services Administration Experience GSA eBuy

30. Federal Acquisition Service Today’s Objectives  What is e-Buy and when should it be used?  What benefits and value does the user get?  Who is using eBuy?  eBuy from the seller’s point of view  Starting an RFQ (as a buyer)  Questions and wrap up 30 www.eBuy.gsa.gov

31. Federal Acquisition Service What is eBuy? 31  eBuy is an online Request for Quotes (RFQ) tool that allows Federal buyers to obtain quotes and issue orders for products and services offered by sellers on the GSA/VA Multiple Award Schedules (MAS) programs, Government wide Acquisition Contracts (GWACs), and Multi Agency Contracts (MACs).

32. Federal Acquisition Service 32 What is eBuy used for?  Services (highly customizable, attach requirements)  Obtaining volume discounts beyond contract pricing for high quantity or high dollar purchases  Purchases with complex requirements or combination product/service  Determining sources of supply (Request For Information)  Place RFQs directly against Blanket Purchase Agreements (BPAs)

33. Federal Acquisition Service 33 What are the benefits to customers?  Paperless environment (green)  Streamlined Acquisition Process  Easy way to procure services  Ensures competition  History

34. Federal Acquisition Service 34 Section 863 2009 Duncan Hunter National Defense Authorization Act  Pertains to all buyers for both product and service orders for MAS exceeding the Simplified Acquisition Threshold (SAT) ($150,000)  Perform market research and send an RFQ to as many Schedule contractors as practicable, and obtain at least three quotes. If three quotes are not obtained you must provide a written determination explaining that no additional contractors could be identified despite reasonable efforts. - or-  Contact all schedule holders that offer the required work by informing them of the opportunity for award (Use of e-Buy meets this requirement)

35. Federal Acquisition Service Small Business Jobs Act of 2010  Interim rule for FAR Case 2011-024, effective Nov. 2, 2011, provides agencies with the ability to set aside orders and Blanket Purchase Agreements (BPAs) issued under Multiple Award Schedules (MAS) program.  Before this rule, agencies were prohibited from setting aside orders and BPAs under the MAS program. 35

36. Federal Acquisition Service Set Asides  Contracting Officers, at their discretion, may set aside orders and BPAs for small business and the following small business subcategories:  8(a) business development participants  HUBZone small business  Service-disabled veteran-owned small business (SDVOBS)  Economically disadvantaged women-owned small business (EDWOSB)  Women-owned small business (WOSB) concerns eligible under the Women-Owned Small Business Program 36

37. Federal Acquisition Service What are the benefits for you?  Estimated awards = $1,744,372,003  RFQs closed = 11,386  of those, 1,615 were RFIs  GSAC RFQs by center = 1,006

38. Federal Acquisition Service Seller’s side 38

39. Federal Acquisition Service 39 www.eBuy.gsa.gov

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45. Federal Acquisition Service 45 Overview of Process  Find Sources  Search or Browse Schedules/SINs  Locate specific Contractors  Enter Requirements and Documentation  RFQ title and details  Line Items and attachments  Receive and Evaluate Quotes  Make Award Notification

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50. Federal Acquisition Service www.fbo.gov

51. Federal Acquisition Service reverseauctions.gsa.gov

52. Federal Acquisition Service Web Sites Reference  www.gsaadvantage.gov – GSAAdvantage!  www.gsaelibrary.gsa.gov – GSA e-Library  www.ebuy.gsa.gov – GSA e-buy  www.gsa.gov/powerup – tutorials & info on e-tools  www.fbo.gov – FedBizOpps  reverseauctions.gsa.gov – Reverse Auctions  www.gsa.gov/csd – Customer Service Director listing

53. Federal Acquisition Service Thank you! Ashley Dunklebarger Customer Service Director – North Texas 703.851.3264 ashley.dunklebarger@gsa.gov

54. Federal Acquisition Service Thank you! Joey Phelps Customer Service Director – Arkansas and Louisiana 817-825-5414 Joey.phelps@gsa.gov