1. New Director Orientation Child Support Directors Association CSDA

2. CSDA Contact Information: Child Support Directors Association (CSDA) 925 L Street, Suite 1402 Sacramento, CA 95814 (916) 446-6700 www.csdaca.org www.csdaevents.com David Oppenheim - Executive Director Natalie Dillon - Deputy Director Natalie Metzger - Policy/Communications Analyst Lisa Bispham – Meeting Planner/Administrative Assistant

3. Mission: CSDA promotes and supports the county child support agencies in their efforts to provide for the economic well-being of the children and families served by California’s Child Support Program. Child Support Directors Association

4.  Established: 2000 as a 501(c)(6)  Represents Child Support Directors from 52 LCSAs representing 58 counties across the state  Governed by a Board of Directors made up of 10 child support directors and two non-directors  President: President: Sharon A. Stone, Director, Butte DCSS; Vice President: Steven Golightly, Director, Los Angeles Child Support Services Department

5. CSDA 09/10 Goals CSDA Shall Continue to recommend program improvement initiatives and to educate stakeholders about the benefits of a fully funded, robust child support program; Continue to recommend CCSAS system improvements to support the efficient delivery of child support services;

6. CSDA Goals Con’t CSDA shall Continue to actively engage with State DCSS and other program stakeholders on initiatives to improve short and long-term program performance.

7. Child Support Directors Association Committees CSDA Committees Annual Conference –Annual Conference Awards Program Appellate Attorney Faculty Education –Video Production –Fact Sheets

8. Child Support Directors Association Committees CSDA Committees Finance –Finance Forum Judicial Council Forms Legal Practices –Publications Policy and Regulations Customer Service Executive –Customer Service Forum Research

9. Child Support Directors Association Finance Committee Mission: To support the CSDA Membership by providing information that promotes effective utilization of program funding and maximizes resources. We pledge to collaborate and cooperate in order to encourage open communication.” Objectives: Provide a process and forum for raising, discussing and resolving issues related to program financial issues. Identify and comment on funding issues that will impact performance. Facilitate and communicate financial best practices

10. Child Support Directors Association Legal Practices Committee Mission: To promote uniformity of legal practices throughout the IV-D community of local child support agencies, State Department of Child Support Services and IV-D courts, to make available a forum for discussion and resolution of legal issues in the IV-D community, and to provide input for continued development and maintenance of the Statewide automation system, resulting in uniform legal practices Statewide, improved relationships with the Courts and case participants to the benefit of the child support program.

11. Child Support Directors Association Legal Practices Committee Objectives: Identify and encourage the adoption of uniform legal best practices. Facilitate statewide communication to LCSAs and the courts regarding legal best practices. Identify and comment on automation issues that will impact legal practices in the child support program. Identify training needs for LCSA attorney staff regarding legal practice issues. Provide a forum for discussion and resolution of issues in the IV-D legal community.

12. CSDA Policy and Regulations Committee Mission: “To coordinate the county level development, discussion, review and comment of proposed, existing, or necessary policies and regulations of the Department of Child Support Services (DCSS).”

13. CSDA Policy and Regulations Committee Objectives: Establishes and maintains both a structure and the process for regular and direct interface/dialogue with DCSS to ensure the Child Support Directors Association’s (CSDA) issues and concerns are fully considered as part of the development and maintenance of DCSS policies and regulations.

14. Child Support Directors Association Trainings and Publications Trainings - Attorney College -Leadership Institute -Annual Training Conference -Regional and MCLE Trainings Publications - Child Support Attorney Sourcebook -Child Support Cases of Interest -Child Support Interstate Sourcebook CSDA works closely with members to deliver a quality training program and to publish legal reference materials.

15. Child Support Directors Association Training and Publications To register for CSDA events access our registration system at: www.csdaevents.comwww.csdaevents.com Keep track of your MCLE credits Pay Online Instant Invoice/Confirmation Register Placeholders if you don’t know who is going to attend To purchase CSDA publications, visit: http://www.csdaca.org http://www.csdaca.org

16. Child Support Directors Association Annual Conference The 2009 conference was attended by about 700 child support professionals. The 2010 theme is: Going to Extremes to Benefit Families; Innovation, Performance, Results. Workshops will address service delivery, performance improvement, fiscal, training, legal issues and more. The 2010 CSDA Child Support Conference and Training Expo will be held from October 5 th -7 th in Garden Grove, CA.

17. CSDA Website CSDA has two websites: The primary website can be found at www.csdaca.org and includes information about the Association, committees, etc.www.csdaca.org The secondary website can be found at www.csdaevents.com is the training registration website. www.csdaevents.com

18. CSDA Website The primary CSDA website includes a Content Management System (CMS) which allows committee chairs and other designates to update web pages to ensure content is relevant and up to date. The website also includes a restricted access portion that is available to Directors and their designates that includes committee minutes and other information that is not available to the general public.

19. Child Support Directors Association Product and Store Legal Publications –Attorney Sourcebook –Interstate Sourcebook –Cases of Interest Videos –For Our Children: Learning to Work Together –Child Support: What you Need to Know –2008 Child Support Attorney College –Other legal education training videos

20. Child Support Directors Association Product and Store The on line store can be found on the CSDA website at http://www.csdaca.org/store.aspx. Publications and other items are for sale from this web page. http://www.csdaca.org/store.aspx

21. Child Support Directors Association Other –Face of Child Support –Fact Sheets –Surveys