1. The Chad Carden Group www.chadcarden.com YOU Make The Difference! By The Chad Carden Group

2. The Chad Carden Group www.chadcarden.com What Do You Do? I am in “Financial Aid” I am in the “Financial Aid Department”

3. The Chad Carden Group www.chadcarden.com What Do You Do? I helped change the future by providing students the means and access to build their skills and abilities by giving them the financial support they need to be successful. I give students the opportunity to change their future and the future of others in a positive way! (THAT’S WHAT YOU DO!!!)

4. The Chad Carden Group www.chadcarden.com Student Learning Phases UnconsciousIncompetent Conscious Incompetent Conscious Competent Unconscious Competent

5. The Chad Carden Group www.chadcarden.com 4 Phases of Student Attitudes Excitement Reality Looking Recommitment

6. The Chad Carden Group www.chadcarden.com Excitement Honeymoon Away from home Independence

7. The Chad Carden Group www.chadcarden.com Reality Six Sub-Phases –Shock –Denial –Fear –Anger –Justification –Acceptance

8. The Chad Carden Group www.chadcarden.com Looking Grass is greener New school Go to work Military Other options

9. The Chad Carden Group www.chadcarden.com

10. Recommitment Right people Set goals Long-term vision

11. The Chad Carden Group www.chadcarden.com What Students Won’t Tell You You truly made a difference Thanks for giving me the opportunity to go to school I appreciate all the help After ten years I now realize the impact you had on me You are the best

12. The Chad Carden Group www.chadcarden.com So What Is Your Difference Factor? What is your goal for this conference? How do you make an impact everyday? What can you change in your “routine”? What is your take away? What is one commitment you are making to change the way you approach and interact with students?

13. The Chad Carden Group www.chadcarden.com THANK YOU! THE CHAD CARDEN GROUP