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Mini Law Lesson How Brands Can Use #Hashtags Without Getting Sued Brian Heidelberger bheidelb@winston.com Twitter @briheidelberger Info @ www.winston.com/bheidelberger
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Can Any Word Be Used as a Hashtag? Hashtags Aren’t Entirely Fair Game Extreme example: ”#Winston&StrawnIsAnNCAA Sponsor” Since we aren’t an NCAA sponsor, its obviously not legal even if it's "just a hashtag" Hashtags can be claims or disparage “#bestselling #XYZGumispoison Adding a # doesn’t change the meaning 2
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The Law To establish trademark infringement, false association/endorsement, or unfair competition, owner must prove: 1) it owns certain trademarks that are entitled to trademark protection; and 2) unauthorized use of such trademarks is likely to cause consumer confusion as to affiliation/endorsement/origin 3
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The Defenses No Infringement No likelihood of confusion Nominative Fair Use Defense: The product or service cannot be readily identified without the trademark You only use as much of the mark as is necessary to identify the company or its goods or services You do nothing to suggest that the trademark owner has given his approval or endorsement. 4
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Claim Over Use of #webby Rapper Chris Webby sent infringement letter to the Webby Awards for use of #webby to promote its awards show and website Claimed “copyright infringement,” but cited two federal trademark registrations 5
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Claim Over Use of #tacotuesday Taco John’s has federal trademark registration for “Taco Tuesday” Taco John’s sent C&D over Iguana Grill’s use of #tacotuesday Taco John’s tweeted they hold the “copyright” giving it exclusive rights No lawsuit filed Fantastic PR for Iguana Grill 6
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Only One Reported Case For purposes of false advertising, a hashtag can be considered “commercial speech” Twitter posts can make claim about competitor even when competitor wasn’t specifically mentioned (#Sharepoint #RedDragon is #MadeinChina”) Whether there was trademark infringement/false association not addressed (AvePoint Inc. v. Power Tools Inc.) 7
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Twitter’s Terms Terms don’t deal directly with issue Policy prevents use of "a company or business name, logo, or other trade mark protected materials in a manner that may mislead or confuse others with regard to its brand or business affiliation" Probably won’t take action absent fraud or other egregious circumstances likely see the hashtag as communication 8
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SO CAN WE DO IT OR WHAT? 9
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IMPORTANT DISCLAIMER I am not your attorney. This is not legal advice. 10
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Legal Use of Another’s Trademark in a Hashtag? May be able to use another’s trademark as a hashtag “Join the conversation” rather than causing confusion among consumers. Not suggesting endorsement Tweet-dependent and requires a review of the tweet. Transitory and incidental nature of tweets reduces the risk 11
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Risk Mitigation Strategies Avoid (if you can) registered marks Has the trademark owner suggested use of the # Don’t suggest endorsement or affiliation Join the conversation - rather than sell/promote product Be part of the crowd of hashtag users, rather than standing out Don’t create your own Limit the number of tweets and the time period over which you use the mark in the tweets 12
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Risk Mitigation Strategies (Cont.) Is your competitor a sponsor? Does the topic raise special concerns? E.g., is the trademark owner highly litigious? Are there PR concerns? “Auora is trending, clearly about our Kim K inspired #Aurora dress ; Shop: celebboutique.com… Consider co-opt issues when using Hashtags for marketing #Quantasluxury 13
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Follow me on Twitter @BriHeidelberger 14
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More Mini Law Lessons youtube.com/AdAge.com & youtube.com/BrianHeidelberger 15
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