1. Tech 101: The Best Assignments for Online Volunteers March 6, 2014

2. Using ReadyTalk Chat and raise hand All lines are muted If you lose your Internet connection, reconnect using the link emailed to you. If you lose your phone connection, re-dial the phone number and re-join. ReadyTalk support: 800-843-9166 Your audio will play through your computer’s speakers.

3. This seminar will be available on the TechSoup website along with past webinar presentations: www.techsoup.org/community/events- webinars You will receive a link to this presentation, material, and links. Twitter hashtag: #techsoup You are being recorded…

4. Tech 101: The Best Assignments for Online Volunteers With Jayne Cravens, Coyote Communications March 6, 2014

5. Presenters Becky Wiegand Interactive Events Producer TechSoup Assisting with chat: Ale Bezdikian, TechSoup Jayne Cravens Volunteerism Expert Coyote Communications

6. Introducing TechSoup Participant Poll – Are you already? Defining Virtual Volunteering Why Online Volunteers & How to Attract Them Best Assignments Worst Tactics Homework Q&A Today’s Agenda:

7. TechSoup is a 501(c)(3) nonprofit with a clear focus: connecting fellow nonprofits, charities, public libraries, and foundations with tech products and services, plus learning resources to make informed decisions about technology. Who Is TechSoup?

8. Since 1987, TechSoup donation programs have served more than 210,000 charitable organizations. We’ve distributed more than 11 million software and hardware donations and enabled recipients to save more than US$3.75 billion in IT expenses in 60+ countries around the world. We reach more than 400,000 nonprofit, library, and philanthropy subscribers in the United States with our newsletters each year.

9. What’s New at TechSoup? Consulting Services Thinking about updating software, investing in new computers, or deploying a network or server? TechSoup now offers consulting services to help! QuickBooks 2014 Want more time in your day? Automate your bookkeeping by using QuickBooks. Windows 8.1 Support for Windows XP ends in April of 2014, so make sure you’re ready to upgrade.

11. Blank Slides Create as many as you need. Remember, animations don’t work in ReadyTalk.

12. Me: Jayne Cravens. Not virtual. On Twitter: @jcravens42 Also on Facebook & GooglePlus http://www.coyotecommunication s.com

13. All of today's resource materials from: The LAST Virtual Volunteering Guidebook By Jayne Cravens (me) and Susan Ellis. Available from Energize, Inc. http://www.energizeinc.com Also, we have a free wiki that tracks research and tools (& welcomes your contributions) at http://virtualvolunteering.wikispaces.c om & it links to our discussion group on LinkedIN

14. Virtual Volunteering A practice that's as old as the Internet (35+) A volunteer completes tasks, in whole or in part, off-site from the organization being assisted, using the Internet and a computer or other networked device (smart phone). Includes tele mentoring, online micro volunteering, crowdsourcing, pro bono telecommuting, etc. Can be long-term assignments, micro tasks, ongoing, short-term, require lots of screening & training or none at all Boundaries between online and traditional volunteering are almost GONE

15. No more boundaries Onsite, traditional volunteers Online volunteers There are now only* VOLUN TEERS Meaning here of only is exclusively or solely, not merely

16. What do online volunteers do?

18. Flickr user: minifigminifig

19. Watch Your Language

20. A great assignment is in writing and:

21. Examples of “the why”

22. Another important “why”

23. Flickr user: Leni TuchsenLeni Tuchsen

26. But there's also a wrong way...

27. Wrong way to engage & support online volunteers

28. Participant Poll Do you feel prepared for confidentiality and security? Very well prepared Somewhat prepared Not very prepared Not at all prepared I don’t know/NA

29. Flickr user: MichaelMKennyMichaelMKenny

30. Best VV Roles Consider Confidentiality & Safety

31. "I hear you"

32. Essential: online group(s) for your volunteers

33. Flickr user: hsin0423hsin0423

34. Your Homework:

35. All of today's resource materials from: The LAST Virtual Volunteering Guidebook By Jayne Cravens (me) and Susan Ellis. Available from Energize, Inc. http://www.ener gizeinc.com

36. Stay in Touch! My web site: coyotecommunications.com Links there to my: blog Facebook page Twitter feed (jcravens42) email newsletter (Tech4Impact) Links to all this on my web site or the virtual volunteering wiki, http://virtualvolunteering.wikispaces.com Also, see you on the TechSoup.org Community Forum for further discussions!

37. Q & A Please type your questions in the chat window. Follow-up questions can be posted in the community forum: www.techsoup.org/community

38. Additional Resources Visit the Virtual Volunteering wiki for more!Virtual Volunteering wiki Learning Institute Certificate Series – Volunteer Management, courses Learning Institute Certificate Series – Volunteer Management VolunteerMatters Pro subscription VolunteerMatters Pro Myths About Online Volunteering, article Myths About Online Volunteering A Consumers Guide to Software for Volunteer Management, article A Consumers Guide to Software for Volunteer Management Social Media for Volunteer Managing and More, on- demand webinar Social Media for Volunteer Managing and More

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