1. Homelessness and social housing reform launch sites Inner Gippsland 7 June 2016

2. Setting the scene Homelessness and social housing are part of system-wide reform towards a model of fully-integrated services The integrated services response places homelessness and social housing in the context of the broader social, justice, health and community services system All major reforms across government will contribute to delivering on the Royal Commission into Family Violence recommendations and the government’s wider reform agenda. We will need to ensure our programs are designed consistent with these broader reforms Immediate funding boost includes: housing blitz, Support and Safety Hubs, Service Navigators to guide people through the system

3. Launch sites Brimbank Melton, Hume Moreland and Inner Gippsland are the three sites chosen to launch a new way of working across the homelessness and social housing service systems Objectives Design and test new service approaches that aim to reduce homelessness; increase choice, including opportunities in private rental; and maximise links between homelessness and social housing responses Integrate homelessness services with social housing and broader social services Embed an environment and culture of continuous improvement and innovation

4. Launch sites Principles Service users are at the centre of policy design and service delivery Funded interventions demonstrate outcomes that prevent or end homelessness and housing crisis quickly and sustainably, rather than managing a person’s homelessness Resources and supports are evidence-based and tailored to meet the needs of service users Service users’ choice, engagement and self-determination is increased, as far as possible, in the service response.

5. Launch sites – reform elements

6. Launch sites – service design process Consultation & co-design forums Launch sites’ stakeholders, as well as stakeholders drawn from across the state, will be involved in the service design process While allowing for local variability, the statewide roll-out of launch site reforms will require a level of consistency. Co-design is “the process of creating new approaches to services with the people who use or deliver our services” (DHHS, May 2016)

7. Launch sites - governance The governance structure will consist of: A senior leadership group A service design group 3 area implementation groups An evaluation group A consumer advisory group

8. Inner Gippsland: Demographics 8 Population of Inner Gippsland was 172,082 people Households consisted of 2.4 people, with 1.9 children per family 1,876 people identified as Aboriginal (1.1 per cent of total population in the area) Family violence rate in Latrobe was significantly higher than across Victoria and all other LGAs were slightly higher LGASEIFA ranking Baw 47/80 Bass Coast27/80 Latrobe7/80 South Gippsland48/80

9. Inner Gippsland: Demographics cont. 9 Median weekly household income was $972 (Victorian median was $1,216) Median weekly rent was $190 (Victorian median was $277) 46 per cent of the total population were in the labour force (50 per cent for all Victoria) 61.6 per cent of people had not completed Year 12 (Victoria 43.7 per cent) 26.9 per cent of people had completed a higher education qualification (Victoria 45.7 per cent). Particularly low in Latrobe (24.8 per cent).

10. Inner Gippsland: Demographics cont. 10 Bass Coast and South Gippsland had much higher percentages of unoccupied private dwellings compared with Baw Baw and Latrobe, which were very similar to the Victorian rate Most occupied private dwellings in Inner Gippsland were three- bedroom homes The rate of ownership across Inner Gippsland was generally higher than the Victorian average. December 2015 there were a total of 737 rental properties considered to be ‘affordable’ (DHHS rental report)

11. Inner Gippsland: Service map 11 2015-16 Homelessness investment profile ProgramFunding SAAP$4,640,122 NPAH$2,149,461 THM$2,368,147 HEF$336,368 TOTAL$9,494,098

12. Inner Gippsland: Service map 12 Social housing properties 2,543 public housing 350 long–term community housing 118 transitional housing

13. Inner Gippsland: Service use 13 Homelessness data (1/7/15 – 28/2/16) 3,709 people were helped to address and prevent homelessness (i.e. 2.2 per cent of the total population of Inner Gippsland, compared with 1.4 per cent throughout Victoria 426 people identified as Aboriginal 336 people cited domestic and family violence as the main reason for seeking homelessness assistance

14. Inner Gippsland: Service use 14 Housing outcomes for people seeking homelessness assistance (1/7/15 – 31/3/16) Household type At risk / homeless Homeless / homeless At risk / housed Homeless / housed Outcome not knownTotal Lone person8%36%45%6%5%100% One parent with child(ren)2%23%54%8%13%100% Couple with child(ren)2%20%60%8%11%100% Couple without child(ren) 3%43%39%10%5%100% Other family3%50%28%10%8%100% Group5%33%42%8%12%100% Don't know household type1%8%3%0%89%100% Total households5%31%45%7%12%100%

15. Inner Gippsland: Service use 15 Public housing data In March 2016 there were 286 people on the early housing waiting list In March 2016 there were 841 people on the general waiting list In 2014–15, 156 people in Inner Gippsland were allocated public housing through the early housing waiting list but only 76 people on the general waiting list were allocated public housing

16. What does this mean? 16 Does the data resonate with your experience? What does the data tell us about service users and the way the service system currently operates? How do we want the service system to look at the end of the two-year launch sites reform? What do we need to do to get there?

17. Where to from here? 17 Framework Establishment of Area Implementation Groups Recruitment of Area facilitators Commence design process Further information and a word document containing this information can be found at Funded Agency Channel - www.dhs.vic.gov.au/funded-agency- channel/about-service-agreements/program-requirements,-guidelines- and-policies2/homelessness-and-housing-reform-launch-siteswww.dhs.vic.gov.au/funded-agency- channel/about-service-agreements/program-requirements,-guidelines- and-policies2/homelessness-and-housing-reform-launch-sites

18. To receive this publication in an accessible format phone 9096 5578 using the National Relay Service 13 36 77 if required, or email ellen.sheridan@dhhs.vic.gov.au Authorised and published by the Victorian Government, 1 Treasury Place, Melbourne. © State of Victoria, Department of Health and Human Services June, 2016. Available at http://www.dhs.vic.gov.au/funded-agency-channel/about-service-agreements/program-requirements,-guidelines-and- policies2/homelessness-and-housing-reform-launch-sites