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Module 20 Fostering a Positive Workplace Climate
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Postmaster, Level 21-22 Module 20Slide - 2 Recruit, Retain and Develop Employees Provide developmental opportunities to all employees Recruit from within for needed skills Use its talent base to its advantage Address potential loss of postal leadership Provide developmental opportunities to all employees Recruit from within for needed skills Use its talent base to its advantage Address potential loss of postal leadership
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Postmaster, Level 21-22 Module 20Slide - 3 VOE Survey Questions #13: I am satisfied with the recognition I receive for doing a good job. #16: People in my work unit are held accountable for doing their jobs well. #23: I feel excluded from my work group because of my race, ethnicity, gender, and disability, etc. #13: I am satisfied with the recognition I receive for doing a good job. #16: People in my work unit are held accountable for doing their jobs well. #23: I feel excluded from my work group because of my race, ethnicity, gender, and disability, etc.
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Postmaster, Level 21-22 Module 20Slide - 4 VOE Survey Questions #24C: A postal employee has personally sexually harassed me. #29C: Rate your immediate supervisor on “treating me with dignity and respect.“ #29D: Rate your immediate supervisor on ability to communicate with employees. #24C: A postal employee has personally sexually harassed me. #29C: Rate your immediate supervisor on “treating me with dignity and respect.“ #29D: Rate your immediate supervisor on ability to communicate with employees.
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Postmaster, Level 21-22 Module 20Slide - 5 Building Trust Communication: Are we communicating expectations with dignity and respect? Accountability: Is this done in private? Why is privacy important? Communication: Are we communicating expectations with dignity and respect? Accountability: Is this done in private? Why is privacy important?
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Postmaster, Level 21-22 Module 20Slide - 6 Building Trust Recognition: Is this done publicly? Why is public recognition important? Dignity & Respect: Is this an expectation for all the employees in your office? Recognition: Is this done publicly? Why is public recognition important? Dignity & Respect: Is this an expectation for all the employees in your office?
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Postmaster, Level 21-22 Module 20Slide - 7 Building Trust Exclusion: Is everyone in your unit treated as a part of the team? Sexual Harassment: Does everyone feel that work is a safe place to come and do the best job that they can everyday? Exclusion: Is everyone in your unit treated as a part of the team? Sexual Harassment: Does everyone feel that work is a safe place to come and do the best job that they can everyday?
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Postmaster, Level 21-22 Module 20Slide - 8 VOE Website http://blue.usps.gov/hrisp/ser/voe/welcome.htm
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Postmaster, Level 21-22 Module 20Slide - 9 VOE Survey Results Activity QuestionFavorableUnfavorable Satisfied with Recognition 38 People are held Accountable 6919 Feel Excluded from the Work Unit 8813 Sexually Harassed 886 Supervisor Treats with Respect 4029 Supervisor able to Communicate 5048
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Postmaster, Level 21-22 Module 20Slide - 10 VOE Successful Strategies
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Postmaster, Level 21-22 Module 20Slide - 11 Awards and Recognition Certificate of Appreciation Informal Award Spot Award eAwards Certificate of Appreciation Informal Award Spot Award eAwards
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Postmaster, Level 21-22 Module 20Slide - 12 EEO Understanding and Applying EEO REDRESS Understanding and Applying EEO REDRESS
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Postmaster, Level 21-22 Module 20Slide - 13 Reasonable Accommodation Steps Determine whether individual has a disability. Determine the essential functions of the job. Identify the abilities and limitations of the individual. Identify potential accommodations. Determine the reasonableness of the accommodations and select options. Determine whether individual has a disability. Determine the essential functions of the job. Identify the abilities and limitations of the individual. Identify potential accommodations. Determine the reasonableness of the accommodations and select options.
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Postmaster, Level 21-22 Module 20Slide - 14 Sexual Harassment Awareness Your Role as Management
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