1. Opportunities in the European Digital Single Market Susannah Simon Department for Business, UK

2. 2 Opportunities From 2004-2009, the internet accounted for more than 21% of GDP growth in the world’s mature economies 315 million Europeans use the internet daily, and 360 million each week Benefits for both Consumers and Entrepreneurs

3. A Europe for digital consumers Consumers should be able to take advantage of the opportunities online shopping brings Consumers should be able to use paid-for digital products and services wherever they are Prices for digital products and services should not change unfairly, based on where you live There should be a clear set of online consumer rights Consumers must be able to better control their data and know how it will be used It must be possible to get online abroad on the same terms as at home 3

4. A Europe for digital citizens Public services should be available to use online 4

5. A Europe for digital entrepreneurs Need to make it easier to operate online across the EU: –Make it easier to transact online across the EU –A regulatory framework that reflects the dynamic nature of the digital economy. –New entrants are not frozen out of established markets. 5

6. Challenges How do we ensure data fuels innovative services and give citizens trust in how their data is used? How do we give consumers confidence to get the best from the digital economy and drive growth, while keeping the obligations for vendors clear and simple? How do we ensure that all citizens are able to participate in the new digital economy – including those whose jobs are threatened by digital disruption? More information at: http://engage.number10.gov.uk/digital-single-market/ 6