1. WILY MANAGER Just-in-Time Management Advice Top 10 Manager Challenges Part 2 – Self-Management

2. WILY MANAGER Just-in-Time Management Advice Top 10 things that make managers crazy 1.Firing people 2.Disciplining people 3.Showdown with the boss 4.Being caught in the middle 5.Peer conflicts 6.Constant Change 7.Baby-sitting 8.Overload 9.Red Tape – Needless Administration 10.Personal fulfillment www.wilymanager.com1

3. WILY MANAGER Just-in-Time Management Advice Agenda The second 5 – self-managing What are they and why What to do about them 3 things to remember www.wilymanager.com2

4. WILY MANAGER Just-in-Time Management Advice Constant Change Don’t fight it – have a process Provide change management skills to your people Don’t enable other people’s resistance Over-communicate during change www.wilymanager.com3

5. WILY MANAGER Just-in-Time Management Advice Baby-Sitting Don’t solve your employees problems for them when you shouldn’t Allow people to make mistakes, and accept the consequences for those mistakes Ensure appropriate consequences for all good and poor performance Don’t get dragged into personality clashes Be professional and calm at all times www.wilymanager.com4

6. WILY MANAGER Just-in-Time Management Advice Overload & Burnout Be self-aware Take breaks to stay healthy Consider burning your blackberry/iPhone Do not try to be all things to all people Be very focused about what is most important Delegate where you can www.wilymanager.com5

7. WILY MANAGER Just-in-Time Management Advice Red Tape & Administration Consider what would happen if you ignored it See you can get someone else to do it If you can affect change, do so If you can’t affect change, get it off your desk as quickly as possible Place appropriate value on your time, and hire someone else if appropriate www.wilymanager.com6

8. WILY MANAGER Just-in-Time Management Advice Personal Fulfillment Understand your connection to the final product Realize that often managers don’t “do” anything Get a hobby Take pleasure in the small victories Understand what motivates you, and give in to those guilty inner desires. www.wilymanager.com7

9. WILY MANAGER Just-in-Time Management Advice 3 Things to Remember 1.Be Self-Aware. How are the things going on around you affecting you personally? 2.Constantly ask what would happen if you didn’t do something 3.As a manager you should be constantly looking to improve process and systems – for yourself and others. www.wilymanager.com8