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Playing a High Margin Game in a Low Price Market Hau Thai-Tang Director of Advanced Product Creation Ford Motor Company
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Current Headlines “Business as usual is dead in Detroit” Detroit News; 9/16/2006 “Ford to Cut 14 Plants And Up to 30,000 Jobs” Washington Post; 1/24/2006 “Dana follows auto parts peers into bancruptcy” Wall Street Journal; 3/6/2006 “Toyota boosts overseas output to 5M” Associated Press; 9/17/2006 “GM to Close 12 North American Sites, Cut 30,000 Jobs” Bloomberg; 11/21/2005 “Oil prices rise above $60 on OPEC plan” Associated Press; 10/16/2006 “Chinese plan to import cars to US” Associated Press; 9/1/2005
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Middle Market Squeeze BMW 7 Series BMW 5 Series BMW 3 Series BMW 1 Series Mercedes S-Class Mercedes E-Class Mercedes C-Class Mercedes B-Class Mercedes A-Class Lexus LS Lexus ES Lexus IS Toyota Avalon Toyota Camry Toyota Corolla Hyundai Centenial Hyundai Grandeur Hyundai Sonata Hyundai Elantra Hyundai Accent
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Market Fragmentation Total Number of Models Offered in US Market 0 50 100 150 200 250 300 350 2000200120022003200420052006 2007E 2008E New Model Existing Model
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Mass Customization
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Quality Gap Diminishing Range = 2 x defects per vehicle Range = 0.5 defects per vehicle 0 500 1000 1500 2000 2500 3000 3500 200120022003200420052006 Defects Per 1000 Vehicles Hyundai GM DCX Toyota Honda Ford
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Implications Consumers & Manufacturers Supply > Demand Horizontal versus Vertical Integration Global versus Local Consumer is King Unprecedented Product Choice More Educated / Informed Consumers Extreme Pricing Pressure
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Business Challenge How to play a high margin game in a low price market?
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Strategic Approach Consumer Insight Brand Clarity Design Leadership Improve Business Structure
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1908 Touring Car 1912 Roadster 1920 Coupe 1924 Fordor Sedan “If I had asked what my customers wanted, they would have said a faster horse…” –Henry Ford Customer Focus Getting at the “Un-met and Un-articulated Needs”
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Strategic Approach Brand Value & Design Leadership $30 Seiko $300$30,000 Which one tells time better? Patek PhillipeTimex
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Strategic Approach Revisit Consumer Mobility Paradigm Utilitarian Transportation Mythical Self-Expression
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Brand Clarity
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AN AMERICAN REVOLUTION
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Brand Clarity
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LET’S MOTOR. Brand Clarity
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"The Beach Boys. Apple pie. The '67 Mustang. Three things worth fighting for". US Navy Recruiting Ad Brand Clarity – Mustang Example
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Evolution of Japanese Automotive Design Japanese “American”
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Evolution of Japanese Automotive Design Japanese “European”
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Evolution of Japanese Design Ethos West versus Japan
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Evolution of Japanese Automotive Design Scion XB and Nissan Cube
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Evolution of Japanese Automotive Design Scion T2B and Nissan Chappo
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IMAGE HERE Evolution of American Automotive Design “Can Do Spirit”
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Evolution of American Automotive Design Super Chief Train
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Evolution of American Automotive Design Super Chief Truck Concept
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Bold American Design
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Competitive Environment Internal Complexity GPDS Principles: Synchronization Compatibility Completeness Key Enablers: Platform Rationalization Commonality & Reuse Leverage Digital Tools Drivers for Change More Products, Faster, and More Efficiently Improving Business Structure
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Global Product Development System 6 Months Opportunity 1.Common Virtual Process 2.Data/Engineering/Manufacturing Synchronization 3.Reuse/Commonality 1.Faster Prototype Build/Verification 2.Faster Production/Prototype Tooling
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Platform Rationalization Fewer Architectures with More Models Ford Cabriolet Volvo C70 Convertible Mazda3 Volvo V50 Ford C-Max Wave 1 2003 Wave 3 2005-2006 Wave 2 2004 Wagon 5-Door Mazda5 3-Door 4-Door Ford Focus
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Commonality and Re-Use
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Leveraging Digital Tools Supplier Integration Product Engineering Theme Development Package Development Functional Simulation Plant / Assembly Product / Process Simulation Virtual Build Service Digital Product / Process CAD Product Structure Digital BOM / BOP
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Digital Theme Development
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Virtual Crash Simulation CAE Prediction Physical Test
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Assembly Plant Virtual Simulation
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Virtual Build and Assembly Simulation
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Summary Develop a Profound Understanding of Customers Create Clear and Distinct Brand Positioning Achieve Design Leadership Fix Structural Business Issues How to play a high margin game in a low price market?
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