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Overview & Basic Functionality Supply Chain Platform: Rolls-Royce December 2013
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Copyright 2013 Exostar LLC. All Rights Reserved. Proprietary and Confidential 1 Initial Login
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Go to www.myexostar.com Copyright 2013 Exostar LLC. All Rights Reserved. Proprietary and Confidential 2
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Enter login credentials Copyright 2013 Exostar LLC. All Rights Reserved. Proprietary and Confidential 3
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Choose to Access ‘Supply Chain Platform – Rolls-Royce’ Copyright 2013 Exostar LLC. All Rights Reserved. Proprietary and Confidential 4
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SCP-RR Home Page 5 Copyright 2013 Exostar LLC. All Rights Reserved. Proprietary and Confidential
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SCP-RR Home Page 6 Copyright 2013 Exostar LLC. All Rights Reserved. Proprietary and Confidential Troubleshooting! If the workflows under the Collaboration section have not expanded fully, please click the compatibility icon in the browser bar.
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How to Get Help with MAG or SCP-RR Copyright 2013 Exostar LLC. All Rights Reserved. Proprietary and Confidential 7
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Support Options There are several ways to get assistance: 1.Self-service case via My Exostar website >Fill in an on-line form and submit it to Customer Support 2.Live phone support with Exostar’s Customer Support >Tel #: +1-703-793-7800 (from UK 0203 300 7093) >Hours: 3am – 9pm EST, Monday to Friday 3.On-line training materials >Available through the ‘Help’ link in SCP >Also located at www.myexostar.com, under Products Supply Chain Platformwww.myexostar.com Note: To report an issue, provide as much detail as possible. It is helpful to provide screenshots, the steps that were followed, and to let us know if the issue can be repeated. Copyright 2013 Exostar LLC. All Rights Reserved. Proprietary and Confidential 8
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Contact Support – My Exostar Site Copyright 2013 Exostar LLC. All Rights Reserved. Proprietary and Confidential 9
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On-Line Request Form Copyright 2013 Exostar LLC. All Rights Reserved. Proprietary and Confidential 10
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Help Link in SCP-RR Once you can login to SCP, there are training documents under the ‘Help’ link Note: Many Help files are presented in PDF format requiring the free Adobe Acrobat Reader. Copyright 2013 Exostar LLC. All Rights Reserved. Proprietary and Confidential 11
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Example – Help File Copyright 2013 Exostar LLC. All Rights Reserved. Proprietary and Confidential 12
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Access SCP-RR Training Materials Copyright 2013 Exostar LLC. All Rights Reserved. Proprietary and Confidential 13
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Access SCP-RR Training Materials Copyright 2013 Exostar LLC. All Rights Reserved. Proprietary and Confidential 14
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Administrative Functions Copyright 2013 Exostar LLC. All Rights Reserved. Proprietary and Confidential 15
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Change First Page Upon Login Copyright 2013 Exostar LLC. All Rights Reserved. Proprietary and Confidential 16
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Turn On/Off Email Alerts Copyright 2013 Exostar LLC. All Rights Reserved. Proprietary and Confidential 17
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Configuration of Data on Pages You can customize many SCP-RR screens to only display information that is useful to you. Customization can be done by any user, and it can be updated at any time. Changes will only affect that user. Customization changes can be made as a default (stays in place even if you logout) or as a temporary update (only in place for a particular login session). Copyright 2013 Exostar LLC. All Rights Reserved. Proprietary and Confidential 18
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Configuration of Data on Pages Copyright 2013 Exostar LLC. All Rights Reserved. Proprietary and Confidential 19
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Special Characters Data in SCP-RR When you enter information in SCP-RR as part of a response that will be sent to Rolls- Royce, some special characters should be avoided. For example, the ‘Supplier Comments’ field on a Delivery Schedule response can use the more basic special characters such as :*"#?~/()-;!&%_{}+,$@ []>=< But you should not enter letters with accents or special characters on them or double byte characters. Creating New Users or Orgs for SCP-RR If you create a new user for SCP-RR, or set up a new organization that needs access to SCP-RR, you should ONLY USE the basic 26 letters of the alphabet, numbers and the dash (“-”) symbol. Avoid all other special characters when registering new users or organizations for SCP- RR. Copyright 2013 Exostar LLC. All Rights Reserved. Proprietary and Confidential 20
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