1. Missouri Department of Revenue Disaster Recovery

2. Photo Courtesy of Missouri State Highway Patrol & Bing Images Impact on Citizens

3. Jefferson City Joplin St. Louis Kansas City

4. Role of the Department of Revenue

5. Role of the Department of Revenue Determine whether the Department can continue to function Determine what the citizens or local officials need from the Department (your action items) Determine how the Department will accomplish the action items Miscellaneous tasks

6. Can the Department of Revenue function? Are Department employees accounted for? Are Department facilities operable?

7. The “WHAT” Questions What do the citizens or local officials need? (Action items?) Jefferson City Joplin St. Louis Kansas City

8. The “WHAT” Questions What do the citizens or local officials need? (Action items?) Duplicate driver license licenses, IDs Duplicate car titles, vehicle registrations, license plates Extensions or waivers of deadlines, due dates, penalties Rescheduling of hearings, audits, meetings Salvage titles and junking certificates Vehicle tracking assistance Non-traditional assistance

9. The “How” Questions Legal issues Administrative matters Outreach and media Miscellaneous

10. Legal Issues A threshold issue is your legal authority: Does existing statutory authority allow for what you need to do? If not, can you get an Executive Order?

11. Executive Order 11-11

12. Administrative Matters Decide HOW to implement each “What” (action item) Research – review your Continuity of Operations Plan (COOP), contact sister states Contact your governor’s office and sister agencies Put a staff person or unit in charge of areas that your agency will address; these staff persons should report directly to you

13. Administrative matters, continued Implement each “What” (action item): Issuance of duplicate DLs and IDs Issuance of duplicate license plates, tabs, and vehicle titles Rescheduling of hearings, audits, meetings Vehicle tracking assistance Donation tracking project Employees’ charitable giving

14. Outreach & Media Press releases Flyers Website Partners One-stop shop events Education opportunities Central office and local staff

15. Outreach & Media, continued Department Web Site Enhancements

16. Miscellaneous Record keeping

17. Calendar of Events

18. Miscellaneous Record keeping “Download” meetings Planning for future Etc.

19. Missouri Department of Revenue