3. 916M smart connected devices were shipped in 2011 This is forecasted to double to 1.84B in 2016 ‘61% of global enterprises provide IT support for company-owned smartphones and tablets, up from only 27% in 2011. This contrasts with 17% supporting employee-owned smartphones and tablets In 2011 power users owned between 5 and 7 internet connected devices No longer One User = One Desktop

4. Put the end user in control of their experience Provide the IT Pro with the means to safeguard apps and data

7. Personally controlled device vs. IT controlled device Not about device ownership Pull Software Distribution vs. Push Without driving up operating costs or impacting efficiency Help ensure devices are managed and secure, keeping corporate data protected

10. Windows Phone 8 Windows RT Direct Management & App Publishing iOS x86 / x64 Windows 8 Windows 7 Windows Vista Windows XP Windows 8 Windows 7 Windows Vista Windows XP Android App Publishing Android

12. Android App Distribution Windows Phone 8 Windows RT Direct Management & App Distribution iOS x86 / x64 Windows 8 Windows 7 Windows Vista Windows XP

14. Azerbaijan Belarus Bulgaria Croatia Cyprus Czech Republic Greece Estonia Hungary Kazakhstan Latvia Lithuania Macedonia Malta Montenegro Poland Romania Russia Serbia Slovakia Slovenia Ukraine Central & Eastern Europe Australia Hong Kong India Indonesia Japan Korea Malaysia New Zealand Pakistan Singapore Sri Lanka Taiwan Asia Pacific Algeria Bahrain Egypt Israel Jordan Kenya Kuwait Morocco Nigeria Oman Qatar Saudi Arabia South Africa Tunisia Turkey UAE Middle East & Africa Austria Belgium Denmark Finland France Germany Ireland Iceland Italy Liechtenstein Luxemburg Netherlands Norway Portugal Spain Sweden Switzerland UK Western Europe Canada United States Argentina Brazil Chile Colombia Costa Rica Dominican Rep. Ecuador El Salvador Guatemala Mexico Panama Paraguay Peru Puerto Rico Trinidad & Tobago Urugauay Venezuela Latin America

15. Extend your practice within current accounts Win new accounts Expand your services offerings Optimize existing infrastructure/investments Design optimized solutions Integrate with other MSFT existing technologies Extend utilization of current customer investments Customize implementations for emerging needs

23. Customer is planning a deployment of ConfigMgr to take advantage of the SP1 enhancements as an enabler for Windows 8 deployments and management of Mac devices. Customer is looking for a way to manage iOS and Android mobile devices along with Windows Phone 8 devices. Customer would like an integrated management solution to reduce cost and drive efficiency. Windows Intune cloud service extends ConfigMgr deployments to manage mobile devices. Customer can create a single pane view of all devices through the ConfigMgr console. If O365 is deployed, Windows Intune leverages existing ADFS to drive greater efficiency for the customer.

24. Company-owned smartphones 35% of decision-makers say that their company lacks tools and 6% lack security policies and tools for company owned smartphones. Employee owned smartphones Only 30% of firms have policies and sufficient tools, and 15% lack policy entirely. Customer has deployed ConfigMgr for PC management and is looking for mobile device management technology. Devices are both company and employee owned. May have a BYOD policy. Customer wants to leverage existing investments. Devices include Android, iOS, Windows Phone 8, Windows RT. Windows Intune provides management for iOS, Android, and Windows Phone 8 smartphones. Management can be enabled for software distribution, compliance monitoring, policy control and settings management. Device wipe is available in the event of loss or theft.* Source: Mobile Workers Use Personal Apps To Solve Customer Problems — Is IT Ready, Willing, And Able To Assist? A commissioned study conducted by Forrester Consulting on behalf of Unisys, September 2012”

26. Customer is continually deploying and updating software and is challenged to understand current PC landscape. PC landscape assessment is particularly difficult with non-domain joined PCs. Customer currently uses several non-integrated deployment and management tools. Customer needs a way to assess what updates have been applied to all PCs before rolling out O365. Customer needs mechanism to update all PCs to meet Single Sign-On requirements. Customer may need tool to roll out Office bits. Customer wants to target specific updates to specific users. Windows Intune can be used to assess the customer device estate and apply necessary updates and ready PCs for Office 365. Windows Intune is also an efficient way to deploy Office bits. Windows Intune enables a richer SW targeting and distribution management experience after the deployment.

27. Note to presenter: this section is designed for you to select the best fit for your partner – choose two or three of the best scenarios from the upcoming section

28. Customer is using ConfigMgr for PCs Mobile devices are not managed Customer may have some PCs not managed Customer may have non-domain joined PCs that are not managed Customer has no device management strategy Currently has anti-virus and firewall tools Customer may have non-domain joined PCs BYOD is an emerging issue Customer using one or more competitive management tools Device management contracts are expiring Customer may have ConfigMgr licensed but not deployed Customer is wants to implement an integrated device management solution

30. Customers have deployed ConfigMgr for HQ Windows and non-Windows PCs and have remote offices. Remote offices may also include non-domain joined PCs. Remote office deployment cost TCO does not work. Customer does not have IT support staff to maintain remote installation. Windows Intune features meet management need requirements for Windows PCs. Windows Intune enables IT to extend management to remote windows PCs. The per-user license allows IT to optimize their management investment, covering multiple devices per user.

31. Customer have implemented VDI across large parts of PC landscape ConfigMgr is not viable in remote locations Customer needs a management solution for non-domain joined PCs Customer needs to manage remote PCs with minimal IT resources and TCO. Windows Intune Add-on can manage non-domain joined VDI Windows PCs Windows Intune Add-on also can provide a lighter IT footprint to mange remote VDI devices.

33. The Asset Inventory Service (AIS) included in the Desktop Optimization Pack will be discontinued in Apr. 2013 Customers with volume license activation before April 30, 2012 can transition to Windows Intune Add-on to the end of their MDOP subscription Customer is using MDOP for Asset Management of PC and mobile devices Customer needs an asset management tool to maintain internal and vendor compliance Customer is would like to extend management to remote Windows PCs Customer wants to extend management Android, iOS, Windows Phone 8, Windows RT Windows Intune Add-on provides asset management similar to AIS with some additional enhancements Extend the customer benefit of Windows Intune by incorporating both corporate and employee- owned devices to managed inventory

34. Education customer is looking for a way to better manage Macs, Windows and non-Windows PCs and mobile devices. IT support services resources are limited. Currently deploying Education SKU of Office 365. Organization includes many dispersed locations. Management needs extend to Faculty, Administrative, and Lab devices. May already have CoreCal as part of EA. Windows Intune can provide an efficient way to manage PCs and devices across the organization. Implementation of IT console with single pane of glass view can increase productivity of IT support services. Utilize Windows Intune to deploy Office bits to Windows PCs.

35. ‘While enterprise mobile app stores and custom mobile apps get a lot of coverage, few companies have deployed them. Instead about 50% of decision- makers have only deployed capabilities for security management, device configuration management, and help desk support for mobile apps.’ Customer has or is developing a formal BYOD policy Must manage corporate and user-owned devices IT challenged to extend business applications to mobile devices Need to apply governance policies to enable systems/data access IT must manage device access in case of theft or loss Windows Intune addresses the MDM needs customers use most Help IT extend end-user productivity by implementing Corporate Portal to deploy key applications and tools Source: Mobile Workers Use Personal Apps To Solve Customer Problems — Is IT Ready, Willing, And Able To Assist? A commissioned study conducted by Forrester Consulting on behalf of Unisys, September 2012”

36. Customer has a large contract workforce that utilize their own Windows PCs and various mobile devices (BYOD). Customer may have deployed ConfigMgr; but not for all machines. PCs are typically non- domain joined. Customer is struggling to maintain PC update status across multiple types of devices in multiple locations. IT policies not consistently implemented when not domain joined or not a corporate asset. Device population includes multiple platforms. Windows Intune cloud services can efficiently manage non-domain joined Windows PCs and Android, IOs, and Windows mobile devices.

37. Customer is considering new EA that includes CoreCal and has not implemented an integrated device management solution. Customer is challenged with various types of devices across geography. Customer’s Current Infrastructure Optimization profiling is Basic. Customer needs help with planning and implementing deployment. Customer needs a way to survey current device status before deploying licenses. Customer is currently using AD and WSUS. Windows Intune Add-on can enable new EA customers to address IO maturity concerns. Customer can utilize Windows Intune to assess current status of Windows PCs and mobile devices. Customer can enforce critical deployments and utilize Company Portal to define user-selected deployments.

39. Customer is using a third party solution for PC desktop management and anti-virus; contract is expiring. Device population includes user and company owned PCs. Non-domain joined PCs are not managed. Customer is looking for a simpler, integrated, cost effective approach to device management. Customer is using multiple vendors for patch, firewall, anti-virus, software distribution management. Customer environment has multiple types of devices (Windows PC, Mac, Windows RT, Windows Phone 8 iOS, Android). Windows Intune integrates the device management tools IT requires most. Use rights to Configuration manager provides the option to extend management to non-Windows PCs.

40. Customer is looking for an all-in-the-cloud device solution to drive efficiencies. Don’t want premise device management. Want a single tool for management and security. Customer has Windows PCs installation. Windows Intune is an easily implemented cloud management solution for customers with limited IT resources. Customers or partners can mange all Windows PCs and various mobile device platforms from a single management tool.

42. Meeting the current and emerging device management needs Addressing the changing landscape of device management Connecting the mobile worker with the enterprise on their device of choice Integrating the best of Microsoft management solutions Expanding your Systems Center ConfigMgr services practices Enabling your Office 365 managed services practices Extending your services footprint in the customer environment Positioning you as trusted advisor with IT and business decision makers