1. Tom Doumaux Robin Melendez Pirate Tutoring Center East Carolina University, Greenville, NC PTC Crew-Fall 2012

2. East Carolina University (Greenville, NC) Public university Enrollment: 26,947 students (21,298 undergraduate and 5,649 graduate) The Pirate Tutoring Center began in 2008 and has grown rapidly Academic Year 2008-2009 99 peer tutors Served 1,254 students 2,344 face to face tutoring sessions Academic Year 2012-2013 453 peer tutors Served 5,274 students (25% undergraduate population) 16,015 face to face tutoring sessions

3. Daytime appointments Made 2 weeks in advance Nighttime walk-ins Test Reviews Academic Workshops Study Skills Assistance Study Skills Workshops Digital Tutoring Open Access All Semester Volunteer tutors Paid tutors Leads Daytime Work Study 6 Full-Time Staff Members

6. All faculty you serve Especially those with resistance Staff that serve with the faculty Graduate and undergraduate teaching assistants Expand to other departments Advisors

7. Tutoring process Course offerings Extra services Extra workshops How we serve them Their role Partners in Student Success Early Alert System-Starfish Feedback

8. Visit faculty frequently Get involved Market/Advertise

9. Beginning of Semester Tutor Recruitment PTC Annual Report Resources Mid Semester Feedback End of Semester Student Usage Data

10. Go to them Show off your facility and have them come to you

11. Support Faculty Engagement Backbone Knowledge Insight Cooperation Resources Recruitment

12. Faculty/student dinners Meetings Gifts/letters Presentations Invitations to events Open house Homecoming Clubs/Honor Societies

14. Tom Doumaux- doumauxt@ecu.edudoumauxt@ecu.edu Robin Melendez- melendezr@ecu.edumelendezr@ecu.edu