1. Kent Registration Service Giles Adey, Head of Registration & Coroners Quality & Technical Assessment

2. Background Working in collaboration with Hampshire Registration Service Focus on technical competence Support appraisal process Use outcomes to inform SERB and National Training Group Potential for a universal assessment process across England & Wales

3. Supporting Appraisal Appraisals - Permanent and casual staff - Customer Care - Policies, procedures and Standards - Supporting Learning & Development Plan Withdrawal of GRO technical inspections Impact on joint working with KCC Libraries

4. Trial Arrangements - Kent electronic - Hampshire manual - Births - Deaths - Legal Preliminaries

5. Example

8. Technical Assessment - the Way Forward Work in progress Determine who should undertake the assessments – line manger v technical expert v training officer How many assessment make one overall assessment? Keep in relatively simple – don’t want it to be burdensome Feed results into the appraisal process Credible Ideally endorsed by GRO Ideally implemented countrywide

9. Quality & Assessment Any questions? Further info from: giles.adey@kent.gov.ukiles.adey@kent.gov.uk sara.teers@hants.gov.uk