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© 2010 Cisco and/or its affiliates. All rights reserved.
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2 Cisco Meraki: a complete cloud-managed networking solution -Wireless, switching, security, WAN optimization, and MDM, centrally managed over the web -Built from the ground up for cloud management -Integrated hardware, software, and cloud services Leader in cloud-managed networking -Among Cisco’s fastest-growing portfolios: over 100% annual growth -Tens of millions of devices connected worldwide Recognized for innovation -Gartner Magic Quadrant, InfoWorld Technology of the Year, CRN Coolest Technologies -Acquired by Cisco for $1.2 Billion (December 2012) Trusted by thousands of customers worldwide:
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© 2010 Cisco and/or its affiliates. All rights reserved. 3 Meraki MS Ethernet Switches Meraki SM Mobile Device Management Meraki MX Security Appliances Meraki MR Wireless LAN
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© 2010 Cisco and/or its affiliates. All rights reserved. 4 Cloud-Hosted Management Scalable, elastic, on-demand infrastructure MSP Dashboard Centralized management with MSP-specific tools Access hardware Wired, wireless, security Customer Site
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© 2010 Cisco and/or its affiliates. All rights reserved. 5 Remote live tools Rogue DHCP detection and containment Network summaries Includes location analytics in addition to traffic and clients MSP dashboard Manage distributed customers over the web MSP branding Co-brand dashboard for end-customer branding Support ticketing Simplified management of support tickets across organizations APIs Presence data feed for integration with customer systems
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© 2010 Cisco and/or its affiliates. All rights reserved. 6 Single unified view across organizations and networks - Reports hardware status, licensing and installations on a per-organization basis - Allow NOC staff to monitor distributed customers from a central location - Maintains separation between end customer organizations for security and manageability
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© 2010 Cisco and/or its affiliates. All rights reserved. 7 Monitoring and troubleshooting of remote customers for centralized and NOC staff - Administrators have deep insight into device usage and status real-time tools available from anywhere in the world - With Meraki live tools, MSP staff can work alongside local IT administrators without a truck rolls and on-site visit
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© 2010 Cisco and/or its affiliates. All rights reserved. 8 MSPs can brand the Meraki dashboard with their custom logo - End customer administrators see the logo every time they log into the Meraki dashboard - Reinforce that the provider is the first line of support
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© 2010 Cisco and/or its affiliates. All rights reserved. 9 Easily share network information without compromising security - Set regular status emails to be sent to end- customer administrators detailing network, traffic, and client statistics - Read-only accounts can be created for customers who desire more information including live traffic and presence analytics - Monitor-only accounts (beta) allow read-only view of analytics and client visibility to end customers without exposure to operational network information
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© 2010 Cisco and/or its affiliates. All rights reserved. 10 Monitor only Client location Application QoS Real-time control Instant search Branding Live tools enable extensive remote-troubleshooting
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© 2010 Cisco and/or its affiliates. All rights reserved. 11
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© 2010 Cisco and/or its affiliates. All rights reserved. 12 Intuitive cloud management minimizes sales & NOC training Less training No dedicated network monitoring hardware or data center build-out No CAPEX
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© 2010 Cisco and/or its affiliates. All rights reserved. 13 End customer shipped pre-configured, plug-and-play eval kit Access to monitor-only dashboard with rich analytics & stats Average time: 2 weeks Quote Site survey, network design, installation, service plan options etc. Demo / Trial Proposal CLOSE New / existing MSP end customer
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© 2010 Cisco and/or its affiliates. All rights reserved. 14 One-time end customer network configuration Unbox & plug-in End customer site(s)MSP NOC No pre-staging No on-site config No customer portal build End customer sites can go live immediately after PO
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© 2010 Cisco and/or its affiliates. All rights reserved. 15 Centralized maintenance MACD centrally from single pane of glass across multiple customers & sites Efficient RMA process Next business day replacement Remote live tools Minimize truck rolls by resolving issues remotely Intuitive management Minimized training for support staff Automated alerts Pre-emptive problem resolution 24x7 support escalation Cisco Meraki support available to escalate complex issues
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