1. Novell ® IT Consulting Insert Presenter's Name (16pt) Insert Presenter's Title (14pt) Insert Company/E-mail (14pt)

2. © Novell, Inc. All rights reserved. 2 Why Novell IT Consulting? Deep and varied expertise Innovation combined with a practical approach Consistent and well-defined methodologies Strong commitment to: Open standards Interoperability The right blend of technology

3. © Novell, Inc. All rights reserved. 3 Benefits of Engaging IT Consulting Realize the benefits of your Novell investment faster Reduce risk with proven methodologies Increase knowledge through extensive knowledge transfer Minimize implementation costs Increase savings in time, money and management efforts

4. © Novell, Inc. All rights reserved. 4 Ensuring Quality Novell Unified Delivery Process Ensures solutions are delivered on time, within budget Flexible to accommodate small and large projects Leveraged by Novell and our trusted partners

5. © Novell, Inc. All rights reserved. 5 Leverage our IT Consulting Experts Thoroughly scope and plan your solutions Achieve tangible results Integrate open and closed source software components Reduce support requirements Maximize product utilization and performance Develop best practices for your in-house team Reduce risk during and after deployment Accelerate your return on investment Create competitive advantages

6. © Novell, Inc. All rights reserved. 6 IT Consulting Services Custom Driver Development Enterprise Single-Sign On Identity Management Strategy Identity Manager Deployment Password Management Security Event Manager Deployment Web Access Management Compliance Management Platform NetWare to OES2 Linux Migration OES2 Design and Architecture Teaming and Conferencing Deployment GroupWise 8 Design and Upgrade SUSE Linux Enterprise Desktop Migration Assessment ZENworks Application Virtualization Deployment ZENworks Asset Management Deployment ZENworks Configuration Management Upgrade ZENworks Endpoint Security Management Deployment Data Center Assessment Core Build Design Linux Design, Management and Implementation Migrate to SUSE Linux Enterprise SUSE Linux Enterprise Server Security and Compliance ● Retail Linux Design and Implementation ● Workload Migration & Consolidation ● Business Services Management ● SUSE Linux Enterprise on Mainframe ● SAP on SUSE Linux Enterprise DCISMEUC Delivery Excellence Review Consulting Custom Developer One Week of Consulting Cross – Buying Center

7. © Novell, Inc. All rights reserved. 7 Data Center Consulting Offerings Deliver the business services your users need through a flexible, automated and cost-effective IT infrastructure. Build Core Build Design and Certification High Availability Design and Implementation Linux Migration Assessment SUSE Linux Enterprise Server Management Design and Implementation Linux Security Hardening Mainframe Linux Implementation SAP Manage Workload Migration Services Virtualization Management Design and Implementation Measure Business Services Management And much more....

8. © Novell, Inc. All rights reserved. 8 Identity & Security Management Consulting Offerings Ensure policies and regulations are correctly and consistently enforced across the enterprise Security & Compliance Management Compliance management platform Sentinel Log Manager Security Even Management And much more... Identity & Access Management Identity Management Strategy Identity Manager Deployment Password Management Enterprise Single Sign-on Privileged User management Web access management

9. © Novell, Inc. All rights reserved. 9 End User Computing Consulting Offerings Collaboration Open Enterprise Server 2 Design and Architecture NetWare to Open Enterprise Server 2 Linux Migration Teaming + Conferencing Deployment GroupWise Upgrade, Design and Architecture Endpoint management ZENworks Endpoint Security Management Deployment Desktop Management SUSE Linux Enterprise Desktop Migration Assessment ZENworks Application Virtualization Deployment ZENworks Asset Management Deployment ZENworks Configuration Management Upgrade And much more... Empower individuals to work efficiently and teams to collaborate effectively

10. © Novell, Inc. All rights reserved. 1010 Delivery Excellence Reviews Leverage our experts to review and ensure the highest quality of your implementation plans Design Stage – Ensures alignment with key solution requirements and best practices – Helps discover potential design related risks and opportunities Implementation Stage – provides an implementation health check to ensure critical implementation success factors are in place. – Provide broad visibility into potential issues and create any remediation plans necessary for successful implementation.

11. © Novell, Inc. All rights reserved. 11 Consulting Custom Developer Fills the need for ongoing custom code in evolving customer environments. You choose the level of dedication you need: – A single developer can support up to 6 “time slots” – You may choose to reserve 1 or more of the 6 “time slots” Your needs are matched to the developer with the most appropriate skillset You are also assigned to a Project Manager who can assist with scheduling and scoping your projects

12. © Novell, Inc. All rights reserved. 1212 One Week of Consulting Pre-purchased week-long blocks that allow you to: Plan for and secure the resources you'll need later Access Novell IT consulting expertise without a full- scale engagement Compliment the skills of your team for special projects Complete time sensitive projects on time

13. © Novell, Inc. All rights reserved. 1313 For more information Visit the Novell IT Consulting home page: – Discover the benefits of engaging Novell IT Consulting – Learn how other customers have been successful – Review our list of offerings – www.novell.com/consulting www.novell.com Contact your Service Account Manager or your local Services Executive

14. Unpublished Work of Novell, Inc. All Rights Reserved. This work is an unpublished work and contains confidential, proprietary, and trade secret information of Novell, Inc. Access to this work is restricted to Novell employees who have a need to know to perform tasks within the scope of their assignments. No part of this work may be practiced, performed, copied, distributed, revised, modified, translated, abridged, condensed, expanded, collected, or adapted without the prior written consent of Novell, Inc. Any use or exploitation of this work without authorization could subject the perpetrator to criminal and civil liability. General Disclaimer This document is not to be construed as a promise by any participating company to develop, deliver, or market a product. It is not a commitment to deliver any material, code, or functionality, and should not be relied upon in making purchasing decisions. Novell, Inc. makes no representations or warranties with respect to the contents of this document, and specifically disclaims any express or implied warranties of merchantability or fitness for any particular purpose. The development, release, and timing of features or functionality described for Novell products remains at the sole discretion of Novell. Further, Novell, Inc. reserves the right to revise this document and to make changes to its content, at any time, without obligation to notify any person or entity of such revisions or changes. All Novell marks referenced in this presentation are trademarks or registered trademarks of Novell, Inc. in the United States and other countries. All third-party trademarks are the property of their respective owners.