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ITIL Intermediate Service Operation SO Complete Examination Package 1 Get Everything you need to pass your Service Operation Exam https://store.theartofservice.com/itilr-intermediate-service-operation-so-complete-examination-package.html.

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Presentation on theme: "ITIL Intermediate Service Operation SO Complete Examination Package 1 Get Everything you need to pass your Service Operation Exam https://store.theartofservice.com/itilr-intermediate-service-operation-so-complete-examination-package.html."— Presentation transcript:

1 ITIL Intermediate Service Operation SO Complete Examination Package 1 Get Everything you need to pass your Service Operation Exam https://store.theartofservice.com/itilr-intermediate-service-operation-so-complete-examination-package.html

2 ITIL Intermediate Service Operation SO Complete Examination Package 1 We offer a fully accredited, self- managed eLearning https://store.theartofservice.com/itilr-intermediate-service-operation-so-complete-examination-package.html

3 ITIL Intermediate Service Operation SO Complete Examination Package 1 that provides you with all the relevant knowledge you need to pass your Service Operation exam and gain your certification. Your trainer is on standby via the forum, with response times up to 24 hours. https://store.theartofservice.com/itilr-intermediate-service-operation-so-complete-examination-package.html

4 ITIL Intermediate Service Operation SO Complete Examination Package 1 The $920 complete examination package contains: https://store.theartofservice.com/itilr-intermediate-service-operation-so-complete-examination-package.html

5 ITIL Intermediate Service Operation SO Complete Examination Package 1 Days access to online material, including: https://store.theartofservice.com/itilr-intermediate-service-operation-so-complete-examination-package.html

6 ITIL Intermediate Service Operation SO Complete Examination Package 1 iPad/iPhone compatible, instructor-led presentations, watchable at your convenience https://store.theartofservice.com/itilr-intermediate-service-operation-so-complete-examination-package.html

7 ITIL Intermediate Service Operation SO Complete Examination Package 1 Exercises & sample exams, designed to reinforce knowledge and prepare you for the exam https://store.theartofservice.com/itilr-intermediate-service-operation-so-complete-examination-package.html

8 ITIL Intermediate Service Operation SO Complete Examination Package 1 Study book with quiz questions https://store.theartofservice.com/itilr-intermediate-service-operation-so-complete-examination-package.html

9 ITIL Intermediate Service Operation SO Complete Examination Package 1 Days access to exam preparation eLearning course (Exam style practice questions and sample exam) https://store.theartofservice.com/itilr-intermediate-service-operation-so-complete-examination-package.html

10 ITIL Intermediate Service Operation SO Complete Examination Package 1 Service Operation Exam https://store.theartofservice.com/itilr-intermediate-service-operation-so-complete-examination-package.html

11 ITIL Intermediate Service Operation SO Complete Examination Package 1 Access to advanced trainer support https://store.theartofservice.com/itilr-intermediate-service-operation-so-complete-examination-package.html

12 ITIL Intermediate Service Operation SO Complete Examination Package 1 (Find out more about it here.) https://store.theartofservice.com/itilr-intermediate-service-operation-so-complete-examination-package.html

13 ITIL Intermediate Service Operation SO Complete Examination Package 1 *Didn't pass your exam on the first go? No problem. If you've got exam insurance we'll cover the cost of your resit. Read the https://store.theartofservice.com/itilr-intermediate-service-operation-so-complete-examination-package.html

14 ITIL Intermediate Service Operation SO Complete Examination Package 1 terms and conditions here https://store.theartofservice.com/itilr-intermediate-service-operation-so-complete-examination-package.html

15 ITIL Intermediate Service Operation SO Complete Examination Package 1 Course Description: https://store.theartofservice.com/itilr-intermediate-service-operation-so-complete-examination-package.html

16 ITIL Intermediate Service Operation SO Complete Examination Package 1 This intensive interactive course immerses learners in the practical aspects of the ITIL Service Lifecycle and processes associated with Service Operation. https://store.theartofservice.com/itilr-intermediate-service-operation-so-complete-examination-package.html

17 ITIL Intermediate Service Operation SO Complete Examination Package 1 The main focus of this course is on the operational-level process activities and supporting methods and approaches to executing these processes in a practical, hands-on learning environment. https://store.theartofservice.com/itilr-intermediate-service-operation-so-complete-examination-package.html

18 ITIL Intermediate Service Operation SO Complete Examination Package 1 This training is intended to enable the holders of the certificate to apply the practices in resolution and support of the Service Management Lifecycle. https://store.theartofservice.com/itilr-intermediate-service-operation-so-complete-examination-package.html

19 ITIL Intermediate Service Operation SO Complete Examination Package 1 This course uses an engaging, interactive and flexible online approach to learning the core disciplines of the ITIL best practice and positions the student to successfully complete the associated exam: the Intermediate Level Certificate in Service Operation. https://store.theartofservice.com/itilr-intermediate-service-operation-so-complete-examination-package.html

20 ITIL Intermediate Service Operation SO Complete Examination Package 1 The Service Operation Lifecycle course will be of interest to: https://store.theartofservice.com/itilr-intermediate-service-operation-so-complete-examination-package.html

21 ITIL Intermediate Service Operation SO Complete Examination Package 1 Individuals who have their ITIL v3/2011 Foundation Certificate (or the ITIL v2 Foundation + v3 Foundation Bridge certificate) who want to purse the intermediate and advanced level ITIL certifications. https://store.theartofservice.com/itilr-intermediate-service-operation-so-complete-examination-package.html

22 ITIL Intermediate Service Operation SO Complete Examination Package 1 Individuals who require a deeper understanding of the Service Operation stages of the Service Lifecycle and how activities in this Lifecycle stage may be implemented to enhance the quality of IT service management within an organization https://store.theartofservice.com/itilr-intermediate-service-operation-so-complete-examination-package.html

23 ITIL Intermediate Service Operation SO Complete Examination Package 1 Individuals seeking the ITIL Expert certification in IT Service Management for which this qualification is one of the prerequisite modules https://store.theartofservice.com/itilr-intermediate-service-operation-so-complete-examination-package.html

24 ITIL Intermediate Service Operation SO Complete Examination Package 1 Individuals seeking progress towards the ITIL Master in IT Service Management for which the ITIL Expert is a prerequisite https://store.theartofservice.com/itilr-intermediate-service-operation-so-complete-examination-package.html

25 ITIL Intermediate Service Operation SO Complete Examination Package 1 A typical role includes (but is not restricted to): Help Desk Manager, Infrastructure Manager, System Administrator, Server Administrator, Support Team leader https://store.theartofservice.com/itilr-intermediate-service-operation-so-complete-examination-package.html

26 ITIL Intermediate Service Operation SO Complete Examination Package 1 Learning Objectives https://store.theartofservice.com/itilr-intermediate-service-operation-so-complete-examination-package.html

27 ITIL Intermediate Service Operation SO Complete Examination Package 1 At the end of this course, the learner will gain competencies in: https://store.theartofservice.com/itilr-intermediate-service-operation-so-complete-examination-package.html

28 ITIL Intermediate Service Operation SO Complete Examination Package 1 Understanding Service Management as a Practice, Service Operation principles, purpose and objective. https://store.theartofservice.com/itilr-intermediate-service-operation-so-complete-examination-package.html

29 ITIL Intermediate Service Operation SO Complete Examination Package 1 Knowing the important role of Service Operation in service provision and understanding of how the in-scope processes interact with other Service Lifecycle processes. https://store.theartofservice.com/itilr-intermediate-service-operation-so-complete-examination-package.html

30 ITIL Intermediate Service Operation SO Complete Examination Package 1 The activities, methods and functions used in each of the Service operation processes https://store.theartofservice.com/itilr-intermediate-service-operation-so-complete-examination-package.html

31 ITIL Intermediate Service Operation SO Complete Examination Package 1 The application of Service Operation processes, activities and functions to achieve operational excellence. https://store.theartofservice.com/itilr-intermediate-service-operation-so-complete-examination-package.html

32 ITIL Intermediate Service Operation SO Complete Examination Package 1 How to measure Service Operation performance. https://store.theartofservice.com/itilr-intermediate-service-operation-so-complete-examination-package.html

33 ITIL Intermediate Service Operation SO Complete Examination Package 1 The challenges, critical success factors and risks related with Service Operation. https://store.theartofservice.com/itilr-intermediate-service-operation-so-complete-examination-package.html

34 ITIL Intermediate Service Operation SO Complete Examination Package 1 The roles and responsibilities within these processes and the activities for supporting the Service Management Lifecycle. https://store.theartofservice.com/itilr-intermediate-service-operation-so-complete-examination-package.html

35 ITIL Intermediate Service Operation SO Complete Examination Package 1 Technology and implementation considerations surrounding Service Operation. https://store.theartofservice.com/itilr-intermediate-service-operation-so-complete-examination-package.html

36 ITIL Intermediate Service Operation SO Complete Examination Package 1 Challenges, critical success factors and risks associated with this module. https://store.theartofservice.com/itilr-intermediate-service-operation-so-complete-examination-package.html

37 ITIL Intermediate Service Operation SO Complete Examination Package 1 As well as preparing participants for the exam. https://store.theartofservice.com/itilr-intermediate-service-operation-so-complete-examination-package.html

38 ITIL Intermediate Service Operation SO Complete Examination Package 1 Which ITIL topics are covered in this course? https://store.theartofservice.com/itilr-intermediate-service-operation-so-complete-examination-package.html

39 ITIL Intermediate Service Operation SO Complete Examination Package 1 The Service Operation Certificate covers the following ITIL processes: https://store.theartofservice.com/itilr-intermediate-service-operation-so-complete-examination-package.html

40 ITIL Intermediate Service Operation SO Complete Examination Package 1 Event Management https://store.theartofservice.com/itilr-intermediate-service-operation-so-complete-examination-package.html

41 ITIL Intermediate Service Operation SO Complete Examination Package 1 Incident Management https://store.theartofservice.com/itilr-intermediate-service-operation-so-complete-examination-package.html

42 ITIL Intermediate Service Operation SO Complete Examination Package 1 Request Fulfillment https://store.theartofservice.com/itilr-intermediate-service-operation-so-complete-examination-package.html

43 ITIL Intermediate Service Operation SO Complete Examination Package 1 Problem Management https://store.theartofservice.com/itilr-intermediate-service-operation-so-complete-examination-package.html

44 ITIL Intermediate Service Operation SO Complete Examination Package 1 Access Management https://store.theartofservice.com/itilr-intermediate-service-operation-so-complete-examination-package.html

45 ITIL Intermediate Service Operation SO Complete Examination Package 1 In addition, the following functions are examined: https://store.theartofservice.com/itilr-intermediate-service-operation-so-complete-examination-package.html

46 ITIL Intermediate Service Operation SO Complete Examination Package 1 Service Desk https://store.theartofservice.com/itilr-intermediate-service-operation-so-complete-examination-package.html

47 ITIL Intermediate Service Operation SO Complete Examination Package 1 Technical Management https://store.theartofservice.com/itilr-intermediate-service-operation-so-complete-examination-package.html

48 ITIL Intermediate Service Operation SO Complete Examination Package 1 IT Operations Management https://store.theartofservice.com/itilr-intermediate-service-operation-so-complete-examination-package.html

49 ITIL Intermediate Service Operation SO Complete Examination Package 1 Application Management https://store.theartofservice.com/itilr-intermediate-service-operation-so-complete-examination-package.html

50 ITIL Intermediate Service Operation SO Complete Examination Package 1 Pre-requisites: https://store.theartofservice.com/itilr-intermediate-service-operation-so-complete-examination-package.html

51 ITIL Intermediate Service Operation SO Complete Examination Package 1 Hold an ITIL v3/2011 Foundation Certificate or ITIL v2 Foundation + v3 Foundation Bridge Certificate https://store.theartofservice.com/itilr-intermediate-service-operation-so-complete-examination-package.html

52 ITIL Intermediate Service Operation SO Complete Examination Package 1 There is no minimum requirement but a basic IT literacy and around 2 years IT experience are highly desirable https://store.theartofservice.com/itilr-intermediate-service-operation-so-complete-examination-package.html

53 ITIL Intermediate Service Operation SO Complete Examination Package 1 It is highly recommended that you read the https://store.theartofservice.com/itilr-intermediate-service-operation-so-complete-examination-package.html

54 ITIL Intermediate Service Operation SO Complete Examination Package 1 Service Operation book prior to commencement of this program https://store.theartofservice.com/itilr-intermediate-service-operation-so-complete-examination-package.html

55 ITIL Intermediate Service Operation SO Complete Examination Package 1 Candidates must supply identification confirmation at the time of course registration https://store.theartofservice.com/itilr-intermediate-service-operation-so-complete-examination-package.html

56 ITIL Intermediate Service Operation SO Complete Examination Package 1 Contact Hours https://store.theartofservice.com/itilr-intermediate-service-operation-so-complete-examination-package.html

57 ITIL Intermediate Service Operation SO Complete Examination Package 1 The recommended minimum contact hours for the eLearning course is 21 (not including the exam prep program). https://store.theartofservice.com/itilr-intermediate-service-operation-so-complete-examination-package.html

58 ITIL Intermediate Service Operation SO Complete Examination Package 1 The program combines short presentations supported by accredited trainer audio. There are exercises (marking scheme provided) to ensure learners are testing their knowledge and competency to enhance understanding of key concepts. Revision questions in a study book and a mock examination help to prepare for the multiple-choice examination. https://store.theartofservice.com/itilr-intermediate-service-operation-so-complete-examination-package.html

59 ITIL Intermediate Service Operation SO Complete Examination Package 1 This program is an eLearning Program, your access details are included within your certification kit book. https://store.theartofservice.com/itilr-intermediate-service-operation-so-complete-examination-package.html

60 ITIL Intermediate Service Operation SO Complete Examination Package 1 About the Examination: https://store.theartofservice.com/itilr-intermediate-service-operation-so-complete-examination-package.html

61 ITIL Intermediate Service Operation SO Complete Examination Package 1 Evidence of ITIL v3/2011 Foundation Certificate or ITIL v2 Foundation + v3 Foundation Bridge Certificate and completion of the SO Lifecycle course from an Accredited Training Provider is required to sit the exam https://store.theartofservice.com/itilr-intermediate-service-operation-so-complete-examination-package.html

62 ITIL Intermediate Service Operation SO Complete Examination Package 1 It is recommended that students should complete at least 21 hours of personal study by reviewing the syllabus and the SO book in preparation for the examination. https://store.theartofservice.com/itilr-intermediate-service-operation-so-complete-examination-package.html

63 ITIL Intermediate Service Operation SO Complete Examination Package 1 The syllabus can be downloaded from: https://store.theartofservice.com/itilr-intermediate-service-operation-so-complete-examination-package.html

64 ITIL Intermediate Service Operation SO Complete Examination Package 1 http://www.itil- officialsite.com/Qualifications/ITI LQualificationLevels/ServiceOper ation.aspx https://store.theartofservice.com/itilr-intermediate-service-operation-so-complete-examination-package.html

65 ITIL Intermediate Service Operation SO Complete Examination Package 1 The exam is a closed book exam with eight (8) multiple choice, scenario-based, gradient scored questions. https://store.theartofservice.com/itilr-intermediate-service-operation-so-complete-examination-package.html

66 ITIL Intermediate Service Operation SO Complete Examination Package 1 Exam duration is a maximum 90 minutes for all candidates in their respective language (candidates sitting the examination in a language other than their first language have a maximum of 120 minutes and are allowed to use a dictionary) https://store.theartofservice.com/itilr-intermediate-service-operation-so-complete-examination-package.html

67 ITIL Intermediate Service Operation SO Complete Examination Package 1 Each question will have 4 possible answer options, one of which is worth 5 marks, one which is worth 3 marks, one which is worth 1 mark, and one which is a distracter and achieves no marks. https://store.theartofservice.com/itilr-intermediate-service-operation-so-complete-examination-package.html

68 ITIL Intermediate Service Operation SO Complete Examination Package 1 Pass score is 28/40 or 70% https://store.theartofservice.com/itilr-intermediate-service-operation-so-complete-examination-package.html

69 ITIL Intermediate Service Operation SO Complete Examination Package 1 Distinction pass score is under consideration https://store.theartofservice.com/itilr-intermediate-service-operation-so-complete-examination-package.html

70 ITIL Intermediate Service Operation SO Complete Examination Package 1 Upon successful passing of the ITIL SO lifecycle exam, the student will be recognized with 3 credits in the ITIL qualification scheme https://store.theartofservice.com/itilr-intermediate-service-operation-so-complete-examination-package.html

71 ITIL Intermediate Service Operation SO Complete Examination Package 1 Project Management Institute Professional Development Units (PDUs) = 21 https://store.theartofservice.com/itilr-intermediate-service-operation-so-complete-examination-package.html

72 ITIL Intermediate Service Operation SO Complete Examination Package 1 Is this course accredited? https://store.theartofservice.com/itilr-intermediate-service-operation-so-complete-examination-package.html

73 ITIL Intermediate Service Operation SO Complete Examination Package 1 /CSME, the official ITIL accreditors, have accredited this course and the instructors who teach it as providing high-quality training in IT Service Management. https://store.theartofservice.com/itilr-intermediate-service-operation-so-complete-examination-package.html

74 ITIL Intermediate Service Operation SO Complete Examination Package 1 ITIL is a registered trade mark of AXELOS Limited https://store.theartofservice.com/itilr-intermediate-service-operation-so-complete-examination-package.html

75 ITIL Intermediate Service Operation SO Complete Examination Package 1 AXELOS is a registered trade mark of AXELOS Limited https://store.theartofservice.com/itilr-intermediate-service-operation-so-complete-examination-package.html

76 For More Information, Visit: https://store.theartofservice.com/itilr -intermediate-service-operation-so- complete-examination- package.html https://store.theartofservice.com/itilr -intermediate-service-operation-so- complete-examination- package.html The Art of Service https://store.theartofservice.com

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