1. Life Knowledge ® FIRST IMPRESSIONS Beginning Conversations

2. Life Knowledge ® Factors of a good impression. 1.Eye contact - Look directly at the person 2.Friendly and approachable 3.Good handshake 4.Well spoken and can carry a conversation - Winning versus Whimpy HS 54 TM A1

3. Life Knowledge ® Factors of a bad impression. 1.Stares at the ground or looks around 2.Withdrawn 3.Difficulty in conversing 4.Inappropriate behavior - Dressing poorly, sloppy eating, loud voice HS 54 TM A2

4. Life Knowledge ® What is noticed during a first impression? Smile Eye contact Handshake Ability to carry a conversation Dress Actions and gestures HS 54 TM B

5. Life Knowledge ® How do we start a conversation? Ask a question Express an opinion State a fact

6. Life Knowledge ® Types of Questions??? Open-Ended Questions –Start with How, What or Why –Stimulate a conversation –Need more than one word to answer

7. Life Knowledge ® Types of Questions?? Close-Ended Questions –Start with who, do, are, when, which, where –Answered in one word –Closes the door on a conversation